Letter

Band 7+: Write a letter to a manager of Amazon to tell him that, •your items were broken. •ask him for replacement. • guide him properly that were that were to deliver and place their items.

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Dear Sir,

I hope you are doing well. I am writing to bring an issue regarding my recent order to your attention. I received my parcel yesterday. It was a glass vessel which was broken beyond use, the engravings on the vessel were also cracked.

I request you to send me a replacement for my parcel as soon as possible. And if it is not possible, I kindly request a full refund. I have attached photographs of my damaged item for reference.

Deliver it at 1428 Willow Creek Lane, Apt 7C Springfield, IL 62704. If you need any further information, you can contact me at zainab345@gmail.com. When you deliver my parcel next time, please ensure that the delivery man hands it over to the guard and I shall receive it from him.

I hope you will look into this matter and take the necessary steps to resolve it. I look forward to receive my parcel as soon as possible.

Yours faithfully,

Zainab

Word Count: 162

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:

parcel: 4

Try using synonyms for the above words

Task Response

The letter comprehensively addresses all aspects of the task with clarity and precision. The request for a replacement is clearly stated, and detailed delivery instructions are provided. The inclusion of the sender's contact information and the attached photographs further enhances the effectiveness of the communication. Overall, the letter is well-organized, polite, and fully satisfies the requirements of the task.

Coherence & Cohesion

The letter is generally well-organized and easy to follow. The purpose of the letter is clear from the beginning, and the request for a replacement or refund is logically presented. The inclusion of specific details such as the order details and the suggestion for how to handle future deliveries enhances the clarity. To improve coherence, ensure a smooth flow between paragraphs by using transitional phrases or sentences that clearly link ideas. For example, when transitioning from the request for a replacement to the delivery instructions, a sentence could be added to connect these two points more explicitly.

Lexical Resource

The vocabulary used is appropriate and effectively conveys the message. Terms like 'glass vessel,' 'engravings,' and 'damaged item' are suitable for the context. To further enhance the lexical resource, consider incorporating more varied and precise vocabulary related to customer service and delivery processes. For instance, instead of 'look into this matter,' you could use 'expedite a resolution' or 'address this issue promptly.'

Grammatical Range & Accuracy

The letter demonstrates a good command of grammar with only minor errors. The sentence structures are varied and generally accurate. Pay close attention to prepositions and articles, as these can sometimes be a source of error. For example, review the phrasing around delivery instructions to ensure clarity and grammatical correctness. Overall, the grammar is strong and supports effective communication.

they have been several accidents near your street recently write a letter to the local Transport authority in your letter explain the situation describe why the area is dangerous suggest safety measures that should be introduced

Dear Sir, I am writing to bring to your attention a severe and urgent road safety issue on Al-Ghubra street. Over the past few weeks, there have been several serious traffic accidents in this immediate vicinity raising significant concerns among the local residents regarding our daily safety. The primary reason this area has become highly […]

Band 7+

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Band 7+: Write a letter to a manager of Amazon to tell him that, •your items were broken. •ask him for replacement. • guide him properly that were that were to deliver and place their items.

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Other Topics:

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Other Topics:

Plans & Pricing

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