Letter

Band 9: WRITING TASK 1 You should spend about 20 minutes on this task. You recently stayed at a hotel and you had a great time. Write a letter to the hotel. In your letter thank the manager and his staff give some particular examples of why you enjoyed your stay at the hotel so much explain that you have written a review of the hotel on a popular website for tourists You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Dear Sir or Madam,

I am writing to express my satisfaction with the excellent experience I had during my recent stay at Everest Hotel from 3rd to 9th July.

I would like to thank the manager for the outstanding performance in overseeing the overall hotel facilities and personnel. Additionally, I am grateful to the staff for their friendly attitude, which created a sense of belonging for me during my stay.

My entire experience at the hotel was amazing, particularly because the breakfast buffet stood out for me. I loved the fact that there were a wide range of food options I could choose from. This enabled me not to visit external restaurants for my morning meal. Moreover, the room service was exceptional because the cleaning staff made sure that my room was properly cleaned and organised every day, assisted with taking care of my laundry and never tampered with any of my belongings.

As a result of these wonderful services, I posted a positive review about your organization on Booking.com, which is a famous online platform for tourists, who are looking for accommodation during their trip. I hope my feedback encourages them to book a stay at your establishment.

I recommend that you keep up the good work, and I hope to visit again for my next vacation.

Yours faithfully,

Anastasia Igbena.

Word Count: 222

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Overall Band Score

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Vocabulary Complexity:
C1 - Intricate
Strive to incorporate even richer and more precise language.

Grammar Mistakes: N/A

Vocabulary Repetition:

during: 3

hotel: 3

Try using synonyms for the above words

Task Response

The letter fully addresses all parts of the task. The candidate provides a clear expression of gratitude, offers specific and well-developed examples of why the stay was enjoyable (the breakfast buffet and the room service), and clearly explains the action taken regarding the online review. The tone is consistently professional and appropriate for a formal letter to a hotel manager. The structure is logical, and the content is sufficient to meet the requirements of the prompt.

Coherence & Cohesion

The letter is exceptionally well-organized. The progression of ideas is logical, moving smoothly from the purpose of writing to specific praise, and finally to the mention of the online review. Paragraphing is used effectively to separate different aspects of the task, and cohesive devices (e.g., 'Additionally', 'Moreover', 'As a result of') are used naturally to link sentences without being intrusive.

Lexical Resource

The vocabulary used is sophisticated and highly appropriate for a formal letter of appreciation. Terms such as 'outstanding performance', 'sense of belonging', 'exceptional', and 'establishment' demonstrate a high level of lexical control. The phrasing is natural and avoids the repetitive or awkward word choices often seen in lower-band responses.

Grammatical Range & Accuracy

The writer demonstrates a wide range of grammatical structures, including complex sentences and various clause types, with high accuracy. Despite the minor note regarding grammar errors, the errors present do not impede communication and are likely negligible in the context of such a polished piece of writing. Punctuation is used correctly throughout to manage sentence flow.

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