Dear Sir or Madam,
I hope you are in radiant health. I am writing this letter to appreciate you and your staff, as I recently stayed at your hotel, and I enjoyed my stay very much.
Firstly, I would like to start with how I booked the hotel at the very last second, and how you still managed to help me book it. It was last summer, I was with my parents, and I was unsure where to stay since we arrived at our location late due to the flight being delayed. The hotel where we had our booking they were not even responding to our calls or messages. I got your details from one of my close friends, who said you would be available and help us irrespective of the time constraints. As he said, it happened the same. Finally, we all freshened up, and even though we were not expecting to get dinner since it was late, you still gave us some dry meal which we could cook using the amenities provided in the rooms in your hotel. I have never felt such hospitality and warmth from any of the other hotel staff like how I felt at your hotel.
So, on the very first morning, the first thing I did was write a review giving it five stars and share my personal experience, and I even recommended it to all my friends. Later, I even saw that the hotel was part of a popular tourist magazine. Then, when I realised you kept the reputation intact.
Thank you once again.
Yours sincerely,
Kheyali
