Letter

Band 7+: You and your family are living in rented accommondation in an English speaking country.You are not satisfied with the condition of some of the furniture. write a letter to the landlord in your letter introduce yourself explain what is wrong with the furniture say what action you would like the landlord to take

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Dear Sir or Madam,

I am writing to complain about the condition of some of the furniture in my apartment (House number: 10A) along Veritas street. I made payment for this accommodation 5 days ago.

I am an international student currently doing my Masters in Public Administration at the University of Calbury. I am a Nigerian, a married man, blessed with two children.

To be specific, I had two major issue with the furniture. Firstly, the bed frame bolts were worn out which makes the bed unstable. In addition, the chairs in the dinner room were not properly cleaned. This has caused significant discomfort to my wife and children because they had to place the mattress on the floor to sleep. Also, we cannot have the family dinner together as we often do because of the state of the chairs.

I would like you to issue a refund as I no longer have interest in retaining the accommodation. Please I expect a reply within 7 days. If not, I will raise an issue with the estate manager association.

I look forward to your prompt response.

Yours faithfully,

James Agunbiade

Word Count: 189

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

issue: 3

Try using synonyms for the above words

Task Response

The letter addresses all parts of the task effectively. You have introduced yourself, clearly explained the issues with the furniture, and stated a desired course of action. The tone is appropriate for a formal complaint. To improve and reach a higher band, ensure that the logical flow between the problem and the solution is more cohesive. For instance, requesting a full refund for a furniture issue might seem like an extreme disproportionate response in a real-world context; suggesting a repair or replacement first, or explaining why the furniture issues make the entire tenancy untenable, would strengthen the development of your ideas. Additionally, watch for minor grammatical errors such as 'two major issue' (should be 'issues') and 'dinner room' (usually 'dining room').

Coherence & Cohesion

The letter is logically organized, and the progression of ideas is clear. You have addressed all three bullet points from the task. However, the transition between introducing yourself and describing the furniture issues feels a bit abrupt. To improve cohesion, try to link your personal details more smoothly to the context of the tenancy. Additionally, ensure that the paragraphing follows a logical flow where each paragraph has a distinct purpose (e.g., one for introduction, one for the problem, and one for the solution).

Lexical Resource

You have used a good range of vocabulary appropriate for a formal complaint, such as 'significant discomfort', 'worn out', and 'prompt response'. To reach a higher band, aim for more sophisticated collocations and avoid repetitive structures. For example, instead of 'I had two major issue', you could use 'I have identified two primary concerns regarding the furniture'. Also, ensure noun-number agreement (e.g., 'two major issues' instead of 'issue').

Grammatical Range & Accuracy

The grammar is generally understandable, but there are several errors that prevent a higher score. There are issues with subject-verb agreement and singular/plural nouns (e.g., 'two major issue' should be 'two major issues'). There are also some tense inconsistencies; for instance, when describing the current state of the furniture, the present tense is often more appropriate than the past tense. Pay close attention to article usage and ensure that your sentence structures are varied to demonstrate a wider range of grammatical control.

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