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Letter

Band 7+: You and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter, – give details of the things that were unsatisfactory – explain the reactions of the members of your family – ask the manager what he/she is going to do about the situation

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Dear Sir or Madam,

I am writing to express my disappointment with the accommodation we stayed in.

I am Merve Akyüz. My reservation number is 12345. I made my booking almost two months ago on your website. However, when I arrived there, the apartment did not match what was shown in your advertisements. I had reserved a two-bedroom suite. Yet, the suite that was given to me has only one bedroom. Unfortunately, this is a situation that I cannot accept. Also, the bed sheets were not fresh and clean. I believe that this was a mistake and the previous customer’s room was given to us before cleaning.

When we saw the suite, we were shocked to find that the room was only suitable for one person. And, it was not convenient for new guests to stay.

Consequently, I kindly request that you arrange for a suitable replacement or provide a refund.

Looking forward to your answer.

Best Regards,

Merve Akyüz

Word Count: 160

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Overall Band Score

7.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

suite: 3

Try using synonyms for the above words

Task Response

The letter adequately addresses the task, providing details of the unsatisfactory aspects of the accommodation and the family's reactions. However, it could benefit from a more detailed explanation of the family's reactions and a stronger request for action from the manager.

Coherence & Cohesion

The letter is well-organized and easy to follow. The paragraphs flow logically, and the ideas are presented in a clear and concise manner. However, the letter could benefit from a more detailed explanation of the family's reactions to the unsatisfactory accommodation.

Lexical Resource

The letter demonstrates a good range of vocabulary, using words like 'disappointment', 'suite', 'advertisements', and 'convenient' appropriately. However, the letter could benefit from a more varied and sophisticated vocabulary.

Grammatical Range & Accuracy

The letter is grammatically accurate and demonstrates a good range of grammatical structures. The punctuation is also used correctly throughout.

Answers On The Same Topic:

You and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter, – give details of the things that were unsatisfactory – explain the reactions of the members of your family – ask the manager what he/she is going to do about the situation

Dear mr john, I am one of your coustemer that have stayed in your apartement i wrote this letter to complain to you regarding to bad accomodation that is not match with the description about the room that you told me about. As i know from the website, your company provide rooms that overlooking the […]

Band 4+

You and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter, – give details of the things that were unsatisfactory – explain the reactions of the members of your family – ask the manager what he/she is going to do about the situation

Dear Sir/ Madam I hope you find this letter in high spirits. I would like to inform you about the unsatisfactory accommodation in one of your listed rented properties, where our family stayed during our holidays. Nevertheless, the view from the property was really beautiful; however, due to lack of maintenance, seepage was observed all […]

Band 7+

You and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter, – give details of the things that were unsatisfactory – explain the reactions of the members of your family – ask the manager what he/she is going to do about the situation

Dear Sir, I am writing to complain about the issue we have faced during our holiday. We got the apartment on 7th june beside the sea by your invitation. We are believed that everything in the apartment is in very good condition, and we can use them without any problem. But we went for a […]

Band 5+

You and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter, – give details of the things that were unsatisfactory – explain the reactions of the members of your family – ask the manager what he/she is going to do about the situation

To: Sir Theodore, Manager of RESTCHILL HOTEL From: Waira Helena Valenzuela Payan Topic: Formal complaint for bad service to the costumer, horrible deal and terrible instalations I decide write this letter because someone need yo expose the terrible way that you’re managing the hotel, the personal is irrespectfull, the walls are stained with something like […]

Band 5+

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Coherence & Cohesion

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You have seen an advertisement for a part-time job that you are interested in. Write a letter to the employer. In your letter: explain why you are writing; describe your relevant skills and experience; ask for more information about the job and suggest a time for an interview.

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Coherence & Cohesion

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Grammatical Range & Accuracy

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