Letter

Band 5+: You have booked a rental car for your holiday, but upon arrival, the car is not available. Write a letter to the rental car company complaining about this situation. You should include details about: - the booking reference and dates - the impact this had on your holiday plans - what action you expect the company to take.

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Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

With Respect, I am writing this letter to inform about the problem I recently faced when I booked a car from your rental company. Unfortunately, I felt inconvenience to achieving that car when I reached to gain that one. Consequently, I hired a taxi to attend marriage event in emergency situation.

I reserved a honda Civic latest model for my cousin wedding ceremony. The online Website your company provided was used by me for booking. Moreover, I paid the required charges in advance. The reservation number is HC568889.

I look forward to your appropriate co-operation. Kindly, help me to refund my charges and I suggest you to correct your service. So, customers get satisfaction with your company.

Thank you in anticipation. Anxiously waiting for your affection.

Yours faithfully,

Mohabbat Khan

Word Count: 134

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
C1 - Intricate
Strive to incorporate even richer and more precise language.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter addresses the main points of the task, but the development of each point could be stronger. The details of the booking are present, but the explanation of the inconvenience and the desired resolution are somewhat vague. To improve, provide more specific details about the inconvenience caused (e.g., missing part of the wedding, additional expenses incurred) and be clearer about the expected resolution (e.g., full refund, partial refund, compensation for taxi fare). The letter falls short of the required 150 words.

Coherence & Cohesion

The letter's organization is somewhat unclear, and the flow of ideas could be improved. The introduction is a bit abrupt. Consider starting with a clear statement of purpose. The body paragraphs lack clear transitions between ideas. Use transition words and phrases to connect your thoughts more smoothly. The conclusion feels rushed and doesn't effectively summarize your expectations. End with a clear call to action and a polite closing.

Lexical Resource

The vocabulary used is basic and lacks precision. The word 'inconvenience' is used repetitively. Use a wider range of vocabulary to express your ideas more accurately and avoid repetition. For example, instead of 'inconvenience,' you could use words like 'disappointment,' 'frustration,' or 'difficulty.' The phrase 'achieving that car' is unnatural. Consider rephrasing it to 'receiving the car I booked' or 'obtaining the reserved vehicle.'

Grammatical Range & Accuracy

The letter contains several grammatical errors that affect clarity. There are issues with sentence structure, verb tense, and word choice. For example, 'I felt inconvenience to achieving that car when I reached to gain that one' is grammatically incorrect and unclear. Revise your sentences to ensure they are grammatically correct and easy to understand. Pay attention to subject-verb agreement, correct tense usage, and appropriate word choice. The phrase 'Anxiously waiting for your affection' is inappropriate for a formal letter. Use a more professional closing, such as 'I look forward to your prompt response' or 'I await your reply.'

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You have moved into a new house and want to invite a former colleague to a housewarming party. Write a letter to your former colleague. In your letter: - explain why you have moved - give them some details about your new home - provide information about the party (date, time, and location)

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