Band 8+: You hired a landscaping company to work on your garden, but they did not complete the job as agreed. Write a letter to the company owner complaining about the poor service. You should include details about: - the original agreement and the work that was supposed to be done - the ways in which the company failed to meet the agreement - what you expect the company to do to rectify the situation.

Dear Sir or Madam,

I am writing to complain about the gardening service your company provided last week at my house.

I hired your company to cut the grass, trim the trees, and clean the garden area. We also agreed that you would remove all the garden waste after finishing the work.

However, I am not satisfied with the service. First, the grass was not cut evenly and some areas were not cut at all. Second, the trees were trimmed too short and now they do not look nice. In addition, your workers did not clean the garden properly. There are still many leaves and branches on the ground. They also left some rubbish near the fence.

I paid full price for this service, so I expected better quality work. I would like your company to send a team again to fix these problems without any extra charge. If this is not possible, I would like to receive a partial refund.

I hope you can solve this problem soon.

Yours faithfully,

Murat Demir