Letter

Band 9: You live in a rented apartment. Recently, there has been a problem with the heating system in your building, and it is still not fixed despite your previous phone calls. Write a letter to your landlord, Mr. Thompson. In your letter: Describe the problem with the heating. Explain how this is affecting your daily life. State what action you expect the landlord to take and by when.

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Dear Landlord,

I am writing to inform you about a serious problem with the heating system in my new apartment at 25 Green Street. I moved in last week, and since then the heating has not been working properly.

The main issue is that the radiators remain cold even when the heating is switched on. As a result, the apartment becomes extremely cold, especially during the evening and at night. This has made it difficult for me to sleep comfortably and spend time at home. In addition, I am concerned that the low temperature may affect my health.

I would appreciate it if you could arrange for a qualified technician to inspect and repair the heating system as soon as possible. Given the seriousness of the situation, I would like the problem to be resolved within the next few days.

Thank you for your attention to this matter. I look forward to hearing from you soon.

Yours sincerely,

Erke Iwa

Word Count: 160

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

heating: 4

Try using synonyms for the above words

Task Response

The letter fully addresses all parts of the task. The specific problem is clearly identified, the impact on daily life is well-explained, and the expected action and timeframe are explicitly stated. The tone is appropriately formal and professional for a letter to a landlord. No improvements are necessary as the response is complete and well-structured.

Coherence & Cohesion

The letter is exceptionally well-organized. The progression of ideas is logical, moving from the introduction of the problem to its impact and finally to the required action. Each paragraph serves a clear purpose, and the transitions between sentences are smooth and natural, making the message effortless to follow.

Lexical Resource

The vocabulary used is precise, appropriate for a formal letter, and demonstrates a high level of control. Terms such as 'inform you', 'qualified technician', 'inspect and repair', and 'resolved' are used accurately within the context. There is no unnecessary repetition, and the word choices feel very natural.

Grammatical Range & Accuracy

The grammatical structures are varied and used with full flexibility. The writer correctly employs complex sentence structures (e.g., 'I would appreciate it if you could...') and maintains perfect accuracy in tense and punctuation. There are no errors present that detract from the clarity or professionalism of the letter.

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