Band 9: You live in a rented apartment. Recently, there has been a problem with the heating system in your building, and it is still not fixed despite your previous phone calls. Write a letter to your landlord, Mr. Thompson. In your letter: Describe the problem with the heating. Explain how this is affecting your daily life. State what action you expect the landlord to take and by when.

Dear Landlord,

I am writing to inform you about a serious problem with the heating system in my new apartment at 25 Green Street. I moved in last week, and since then the heating has not been working properly.

The main issue is that the radiators remain cold even when the heating is switched on. As a result, the apartment becomes extremely cold, especially during the evening and at night. This has made it difficult for me to sleep comfortably and spend time at home. In addition, I am concerned that the low temperature may affect my health.

I would appreciate it if you could arrange for a qualified technician to inspect and repair the heating system as soon as possible. Given the seriousness of the situation, I would like the problem to be resolved within the next few days.

Thank you for your attention to this matter. I look forward to hearing from you soon.

Yours sincerely,

Erke Iwa