Letter

Band 4+: You recently attended a training course that was much shorter than advertised. You feel that the course did not cover all the necessary information. Write a letter to the training course provider. - Explain what course you attended and when. - Describe what aspects of the course were missing or incomplete. - Apologize for any inconvenience, but request a partial refund or further training.

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Dear Course Support,

I am writing this message regarding the description of your training classes. As i have seen, your professional training course is described as the way to gain new skills and as a practice to apply these methods in daily life tasks. However, i haven’t seen anything that is related to using methods in practical way. I personally attented the development course that make sure you to handle all of your mental issues. During the attending time, I obtained some theoretical knowledge though i was not tought how properly i should use them. Besides, the organisation team was weak, there wasn’t any collaboration in their work and It led me to feel disoriented. The course itself didn’t fulfill my expectations, i wish i would have much more kind of intelectual games or taken creative tasks. Besides that , the crucial thing that i would have expected is the managing of the course, being more organized and able to gather a full attention to the course.

Best Regards,

Murad Bashir

Word Count: 171

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Overall Band Score

4.5

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

course: 5

Try using synonyms for the above words

Task Response

The letter addresses all parts of the task, but the development of the ideas is limited and some requirements are not fully satisfied. While you mentioned the course type and why it failed to meet expectations, you failed to provide specific details such as 'when' the course took place. Most importantly, you did not address the third bullet point regarding what you expect the company to do to compensate you (e.g., a refund or a free follow-up session). To improve, ensure that every bullet point in the prompt is addressed with sufficient detail. For the compensation part, clearly state a specific request. Additionally, try to use more formal vocabulary and ensure correct capitalization (e.g., 'I' instead of 'i') to maintain a professional tone suitable for a letter of complaint.

Coherence & Cohesion

The letter follows a logical progression by addressing the points in the prompt, but the flow is hindered by poor sentence structure and punctuation. The use of 'Besides' and 'Besides that' is repetitive. To improve, use a wider variety of cohesive devices (e.g., 'Furthermore', 'In addition', 'Consequently') and ensure that each paragraph has a clear, distinct purpose. Avoid long, run-on sentences by using full stops to separate distinct ideas.

Lexical Resource

The vocabulary is sufficient to convey the basic message, but it lacks the sophistication required for a professional complaint. There are several spelling errors (e.g., 'attented', 'tought', 'intelectual') and some awkward phrasing (e.g., 'make sure you to handle all of your mental issues'). Aim to use more formal, precise business vocabulary, such as 'discrepancy between the advertisement and the content' or 'lack of practical application' instead of 'I haven't seen anything that is related to using methods in practical way'.

Grammatical Range & Accuracy

Grammatical errors are frequent and occasionally impede communication. There are issues with capitalization (e.g., 'i' instead of 'I'), subject-verb agreement, and tense usage. For example, 'the development course that make sure you' should be 'the development course that ensures you'. Additionally, the sentence 'i wish i would have much more kind of intelectual games' is grammatically incorrect. Focus on mastering basic sentence structures, correct verb tenses, and the proper use of pronouns before attempting complex structures.

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