Letter

Band 7+: You have had a bank account for a few years. Recently you received a letter from the hank stating that your account is $240 overdrawn and that you will he charged $70 which will be taken directly from your account. You know that this information is incorrect. Write a letter to the bank. Explain what has happened and say what you would like them to do about it.

See all user-written answers on this topic

Skyrocket your IELTS band score by 1-2 points in under a month with our premium plan!

Note: Both the topic and the answer were created by one of our users.

Dear Mr. Paul,

I am writing in response to your letter that I received yesterday. It was communicated that my account has a negative balance of $ 240, and I will have to pay an overdraft fee, which is $70.

I would like to inform you that this detail is inaccurate, as I did not withdraw this money. I have also checked my bank statement and that amount is also not reflected in it. In addition, I did not receive any message either through text or email, which I generally receive when I buy online or use an ATM. I believe that this letter might have been sent to me by mistake.

I request that you please investigate this issue, and ask your relevant department to verify that why I received this letter. I hope that you will resolve this issue and ensure that I will not be charged any fee for this transaction, which I did not make.

Your assistance in this regard will be highly appreciated.

Thank you for your time.

Regards,

Abid

Word Count: 175

Check Your Answer On This Topic?

Check My Answer

Generate A Band-9 Sample Answer?

Generate A Sample

Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

letter: 3

which: 3

Try using synonyms for the above words

Task Response

The letter fully addresses all parts of the task. The candidate clearly explains the situation (the discrepancy between the letter and the bank statement/notifications) and provides a clear request for action (investigation and waiver of the fee). The tone is appropriate for a formal letter to a bank, and the ideas are logically organized. No improvements are necessary as the requirements of the task are appropriately satisfied.

Coherence & Cohesion

The letter is logically organized, with a clear introduction, body, and conclusion. Each paragraph serves a specific purpose: stating the reason for writing, explaining the discrepancy, and proposing a solution. To improve, ensure smoother transitions between sentences. For example, instead of starting multiple sentences with 'I', you could use more varied cohesive devices to link your ideas more fluidly.

Lexical Resource

The vocabulary used is appropriate for a formal letter to a bank (e.g., 'in response to', 'inaccurate', 'investigate this issue', 'highly appreciated'). However, the range is somewhat limited. To reach a higher band, try to incorporate more sophisticated banking-related terminology, such as 'discrepancy', 'unauthorized transaction', or 'reconcile my statement'.

Grammatical Range & Accuracy

The grammar is generally clear and the meaning is never lost, but there are several errors that prevent a higher score. Specifically, there are issues with sentence structure, such as 'verify that why I received this letter' (which should be 'verify why I received this letter') and 'ensure that I will not be charged' (which could be more naturally phrased as 'ensure that I am not charged'). Work on refining your use of relative clauses and avoiding redundant phrasing to improve precision.

Answers On The Same Topic:

See All

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Other Topics:

You recently moved to a new apartment. Write a letter to your landlord about a problem in the apartment. In your letter: • explain what the problem is • describe how it affects you • say what you would like the landlord to do

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Other Topics:

Plans & Pricing

Free

Premium