Letter

Band 8+: You recently attended a training course that was much shorter than advertised. You feel that the course did not cover all the necessary information. Write a letter to the training course provider. - Explain what course you attended and when. - Describe what aspects of the course were missing or incomplete. - Apologize for any inconvenience, but request a partial refund or further training.

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Dear Sir/Madam,

I hope you are doing well.

I am writing to express my disappointment with the professional training course I recently attended at your training center.According to the course brochure,it was supposed to cover advanced topics,practical projects,and industry-related case studies.However,the course mainly focused on basic concepts and several important topics were either skipped or only briefly explained.

I was also dissatisfied with the quality of the instruction and the study materials.The trainer relied heavily on presentation slides without providing sufficient explanations or practical demonstrations.In addition,the learning materials were outdated and contained very few exercises,making it difficult to develop the promised skills.

As I paid a considerable fee for this course,I would appreciate eitherr a partial refund or the opportunity to attend another course that fully covers the advertised syllabus at no additional cost.

I hope you will consider my concerns and provide a satisfactory solution.I look forward to your prompt response.

Yours faithfully,

Sam

Word Count: 155

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Overall Band Score

8.5

(+/- 0.5)

Vocabulary Complexity:
C2 - Complex
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Grammar Mistakes: N/A

Vocabulary Repetition:

course: 4

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Task Response

The letter fully addresses all parts of the task. The candidate clearly outlines the discrepancy between the promised and actual content, provides specific reasons for the dissatisfaction regarding instruction and materials, and proposes clear solutions for compensation. The tone is appropriately formal and professional throughout. No improvements are necessary as the requirements of the task are perfectly satisfied.

Coherence & Cohesion

The letter is exceptionally well-organized. Each paragraph serves a clear purpose, directly addressing the bullet points provided in the task. The transition between the description of the course content and the critique of the materials is seamless, and the progression from the problem to the proposed solution is logical and easy to follow.

Lexical Resource

You have used a wide range of appropriate and sophisticated vocabulary. Terms such as 'considerable fee', 'advertised syllabus', 'practical demonstrations', and 'satisfactory solution' are used naturally and accurately within the context of a formal complaint. There is no unnecessary repetition, and the tone remains consistently professional.

Grammatical Range & Accuracy

The grammatical structures are varied and mostly accurate, demonstrating a good command of complex sentences. The only minor issue noted is the lack of spacing after commas and periods in several instances (e.g., 'center.According', 'brochure,it', 'projects,and'). While this is a typographical error rather than a structural grammatical failure, ensuring consistent spacing will ensure the writing meets the highest standards of professional presentation.

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