Letter

Band 5+: You recently attended a training course that was much shorter than advertised. You feel that the course did not cover all the necessary information. Write a letter to the training course provider. - Explain what course you attended and when. - Describe what aspects of the course were missing or incomplete. - Apologize for any inconvenience, but request a partial refund or further training.

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Dear Sir/Madam

I am Nina who attend a traning .I am writing this letter to complain about the course.I join the yoga class on 22nd May Last week, at Pillow street.

Firstly,I got the bad experience from the teacher in class.She always used her telephon for chatting with someone all time long.She can’t concentrade how to teach student in the class just do this faster than end up the class.Someone in class try to ask her about the course but she didn’t answer just walk around the door.

Secondary,In dress up room is very dirty and have a bad smell from thr garbage in the bin.I come to ask reception what happens but they said the housekeeper absent for today.I was wondering why the largest gyum like your business have problems like this

I want you to teach your tainner to doing work better and please be polite with training.However I want you manage maid to clean up dress up room. I really appreciate if you follow my suggesttion.Hope your reply my message soon.

Yours, faithfully

Nina

Word Count: 177

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:

class: 3

Try using synonyms for the above words

Task Response

The letter addresses the task requirements by outlining the course details, aspects of dissatisfaction, and desired actions. However, the language contains grammatical errors and lacks precision, impacting clarity. To improve, focus on using more accurate vocabulary, varied sentence structures, and proofreading for grammatical accuracy. The tone could also be more professional and less accusatory.

Coherence & Cohesion

The letter's organization is somewhat clear, but the flow of ideas could be improved. Consider using more transitional phrases to connect your points and ensure each paragraph focuses on a single aspect of your complaint. For example, you could start a new paragraph when transitioning from discussing the teacher's behavior to the state of the dressing room. Also, ensure that your sentences are logically connected to maintain a smooth flow.

Lexical Resource

The vocabulary used is basic and sometimes inaccurate. For instance, 'Secondary' is not appropriate; use 'Secondly' instead. There's also a misspelling of 'training' as 'traning'. To improve, try to use more precise and varied vocabulary to express your dissatisfaction. For example, instead of 'bad experience,' you could use 'unsatisfactory experience' or 'disappointing experience'. Proofread carefully to avoid spelling errors. Boost vocabulary complexity to elevate the overall score.

Grammatical Range & Accuracy

The letter contains numerous grammatical errors that affect clarity. Examples include incorrect verb tenses ('attend' should be 'attended', 'join' should be 'joined'), incorrect article usage ('a traning' should be 'a training'), and awkward sentence structures ('She can't concentrade how to teach student' should be 'She couldn't concentrate on teaching the students'). Work on using correct verb tenses, articles, and sentence structures. Review basic grammar rules and practice constructing more accurate sentences.

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