Band 6+: You recently attended a training course that was much shorter than advertised. You feel that the course did not cover all the necessary information. Write a letter to the training course provider. - Explain what course you attended and when. - Describe what aspects of the course were missing or incomplete. - Apologize for any inconvenience, but request a partial refund or further training.

Dear Training Manager,

I would like to express my gratitude for organizing the training for my company. It definetely was a great experience to be trained by you.

However, there is some several room for improvement that you can enhance in the next training. Our training is about How to Upgrade Leadership Skills, but somehow, you didn’t show the aspect of “how” or “what to improve”. Your training seems very text book and not even practical. In my opinion, your training doesn’t meet the expectations of how should I get to improve my leadership skills.

In my opinion, you should benchmark with other trainers to learn how to improve your materials, public speaking and confidence.

If you want to discuss about it, please do not hesitate to contact me.

Thank you.