Letter

Band 7+: You recently bought a piece of furniture (a dining table) from an online store. When it arrived, you found that it was damaged. Write a letter to the store manager. In your letter: explain what you bought and when it arrived; describe the damage; say what you want them to do about it.

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Dear Manager,

I hope this letter finds you well. I am writing to bring to your attention a problem with a order I placed from your online store. Recently, I order a black coffee table for my living room, which I really need for my birthday party. However, when the package finaly arrived and I opened it, I found the table was completely damaged.

This error has caused a significant difficulties for me. As I hosting a birthday party next weekend, the damaged table has disrupted my preparations, as I have nowhere to place the birthday cake, food, and drinks for my guests, which is both disappointing and unacceptable.

I would appreciate it if you could arrange a full refund for the damaged furniture or provide a replacement of the original product I oredered as soon as possible. I also hope that appropriate measures will be taken to ensure a higher level of service in the future.

I look forward to your prompt response and resolution to this matter.

Yours faithfully,

Goudjil

Word Count: 172

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Overall Band Score

7.5

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

table: 3

birthday: 3

Try using synonyms for the above words

Task Response

The letter covers all three bullet points: it describes the item (a black coffee table) and the damage (completely damaged), explains the impact (disrupted birthday party preparations), and states the desired action (full refund or replacement). The tone is appropriate and the letter is generally well-organized. However, there are some minor lapses in grammar and spelling (e.g., 'a order', 'order' instead of 'ordered', 'finaly', 'oredered', 'hosting' instead of 'am hosting'), and the phrasing could be more precise in places. To improve, proofread for errors and ensure subject-verb agreement and correct verb forms.

Coherence & Cohesion

The letter is well-organized with a clear introduction, body, and conclusion. The sequence of ideas is logical: describing the purchase and damage, explaining the impact, and stating the desired action. Paragraphing is appropriate. Minor lapses: the transition from describing the damage to its impact could be smoother, but overall the message is easy to follow.

Lexical Resource

The vocabulary is generally appropriate and accurate, with some good phrases like 'bring to your attention' and 'disrupted my preparations'. However, there are a few errors in word choice and spelling (e.g., 'a order' should be 'an order', 'finaly' should be 'finally', 'oredered' should be 'ordered'). The range of vocabulary is adequate but not highly sophisticated. To improve, use more precise and varied expressions, and ensure correct spelling.

Grammatical Range & Accuracy

The letter demonstrates a good range of grammatical structures, including complex sentences. However, there are several errors: 'a order' should be 'an order', 'I order' should be 'I ordered', 'finaly' should be 'finally', 'As I hosting' should be 'As I am hosting', 'a significant difficulties' should be 'significant difficulties', and 'I oredered' should be 'I ordered'. These errors are minor but noticeable. With more careful proofreading, the accuracy can be improved.

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Band 7+: You recently bought a piece of furniture (a dining table) from an online store. When it arrived, you found that it was damaged. Write a letter to the store manager. In your letter: explain what you bought and when it arrived; describe the damage; say what you want them to do about it.

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Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You recently bought a piece of furniture (a dining table) from an online store. When it arrived, you found that it was damaged. Write a letter to the store manager. In your letter: explain what you bought and when it arrived; describe the damage; say what you want them to do about it.

You recently bought a piece of furniture (a dining table) from an online store. When it arrived, you found that it was damaged. Write a letter to the store manager. In your letter: explain what you bought and when it arrived; describe the damage; say what you want them to do about it.

You recently bought a piece of furniture (a dining table) from an online store. When it arrived, you found that it was damaged. Write a letter to the store manager. In your letter: explain what you bought and when it arrived; describe the damage; say what you want them to do about it.

You recently bought a piece of furniture (a dining table) from an online store. When it arrived, you found that it was damaged. Write a letter to the store manager. In your letter: explain what you bought and when it arrived; describe the damage; say what you want them to do about it.

You recently bought a piece of furniture (a dining table) from an online store. When it arrived, you found that it was damaged. Write a letter to the store manager. In your letter: explain what you bought and when it arrived; describe the damage; say what you want them to do about it.

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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