Letter

Band 6+: You recently bought a product online that arrived damaged. Write a letter to the company you bought it from. - Explain what you bought and when it arrived. - Describe the damage. - Explain what action you would like them to take.

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Dear Sir/Madam,

I am writing this letter to express my dissatisfaction with the new sofa set which I recently purchased from your online website on 20th May and the order number was XXX340THJ.

The product arrived on 26th May in a damaged condition. Upon opening the package, I noticed that the one chair is broken and others have visible stains on them. Moreover, the colour of the set were aslo too light as compare to the picture shown on website.

Particularly, I was disappointment because It didnot match my expectations. This issue casued me considerable inconvience as I was expecting to use the sofa set for the party sitting.

I would appriciate it if you could arrange a full refund or the replacement product to be send to me at your earliest convenience.

Thank you for your immidate attention to this matter.

Regrads,

Oca

Word Count: 144

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter appropriately addresses all requirements of the task, providing relevant and sufficient information about the damaged product and the desired action. There are only a few minor lapses, such as some awkward phrasing ('the colour of the set were aslo too light as compare to the picture shown on website') and a typo ('appriciate'). To improve, focus on refining sentence structure and ensuring accurate grammar and spelling. The letter falls short of the required 150 words.

Coherence & Cohesion

The letter is generally clear and logically organized, but there are some areas where coherence could be improved. Consider using more varied cohesive devices to link ideas within and between paragraphs. For example, you could use synonyms or reference words to avoid repetition and create smoother transitions. Also, ensure that each paragraph focuses on a single main idea to enhance clarity.

Lexical Resource

The vocabulary used is adequate for the task, but there's room for improvement in terms of range and precision. Try to incorporate more specific and descriptive language to convey your dissatisfaction more effectively. For instance, instead of saying 'visible stains,' you could describe the type or source of the stains. Expanding your vocabulary will help you express your ideas with greater nuance and impact.

Grammatical Range & Accuracy

The letter contains several grammatical errors that affect clarity and fluency. Pay close attention to verb tense consistency, subject-verb agreement, and correct use of articles and prepositions. For example, 'the colour of the set were aslo too light as compare to the picture shown on website' contains multiple errors. Reviewing basic grammar rules and proofreading carefully can help you identify and correct these mistakes. Also, vary your sentence structure to enhance the overall quality of your writing.

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Band 6+: You recently bought a product online that arrived damaged. Write a letter to the company you bought it from. - Explain what you bought and when it arrived. - Describe the damage. - Explain what action you would like them to take.

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You recently bought a product online that arrived damaged. Write a letter to the company you bought it from. – Explain what you bought and when it arrived. – Describe the damage. – Explain what action you would like them to take.

You recently bought a product online that arrived damaged. Write a letter to the company you bought it from. – Explain what you bought and when it arrived. – Describe the damage. – Explain what action you would like them to take.

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13. You have a spare room in your flat/apartment and you want to rent it to a student. Write a letter to the accommodation office of the local college. In your letter Explain where your apartment is - Why you want to rent a room - What sort of person would you like to rent it to

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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