🔥 Today Only: Save 30% on Premium — Offer Ends Soon! - Upgrade Now!

Letter

Band 5+: You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car. Write a letter to the manager. In your letter explain the problems you have had in contacting the company, and explain your dissatisfaction describe the problems with the car tell the manager what you want him to do

See all user-written answers on this topic

Skyrocket your IELTS band score by 1-2 points in under a month with our premium plan!

Check it out

Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I am writting this letter to show my dissatisfaction with your service. Actually, I bought a KIA seltos car from from your agency, this car is 2022 model and Black in Colour. From last few days I am getting issues regarding this car. Therefore, I tried to contact your office via phone, messages and several emails , however, in exchange I get no response. Morever, the ring was going on but nobody was picking up the call and it’s been from last two weeks. Unfortunetly, I got the problem in engine, although, it is a quite new car , I don’t know why engine is giving a big trouble. Even, I tried to find the problem by myself and also took to the mechanic, he adviced me to check with the car agency get to know the past details of the car such as any previous accident and about engine life.

I would really apprieciate if you do the repair of the car engine.

Howeover, my car is under your car deal plans which includes 2 years free service and repair, so I expect you to take care of that .

Thanks,

Your Faithfully,

Anmol

Word Count: 199

Check Your Answer On This Topic?

Check My Answer

Generate A Band-9 Sample Answer?

Generate A Sample

Overall Band Score

5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

engine: 3

Try using synonyms for the above words

Task Response

6.5

The letter adequately addresses all parts of the task. The issues with contacting the company and the car problems are clearly explained. The desired outcome is stated. Minor improvements in organization could enhance clarity.

Coherence & Cohesion

5

The letter's message is mostly understandable. However, some sentences lack logical flow, and the overall structure could be improved for better coherence. The numerous grammatical errors impact the overall flow and cohesion.

Lexical Resource

4.5

The vocabulary used is appropriate for the context, but the range could be expanded. More precise and varied word choices would enhance the letter's impact. Some lexical errors are present.

Grammatical Range & Accuracy

3.5

The letter contains a range of grammatical structures, but there are numerous errors that affect clarity and accuracy. Improved grammatical accuracy is needed to achieve a higher score.

Answers On The Same Topic:

You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car. Write a letter to the manager. In your letter explain the problems you have had in contacting the company, and explain your dissatisfaction describe the problems with the car tell the manager what you want him to do

Dear Sir or Madam, I am writing to express my concern regarding a second-hand car I recently purchased from your company. Since the purchase, I have encountered several issues with the vehicle, and despite multiple attempts to contact your team by phone, voicemail, and email, I have received no response. It is extremely disappointing that […]

Band 9

You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car. Write a letter to the manager. In your letter explain the problems you have had in contacting the company, and explain your dissatisfaction describe the problems with the car tell the manager what you want him to do

Dear Sir or Madam, I am writing to express my profound dissatisfaction with a second-hand vehicle I purchased from your company several weeks ago. Despite repeated attempts to contact your office via telephone, email, and voicemail messages, I have yet to receive any response, which I find deeply frustrating. Given that this is my first […]

Band 9

You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car. Write a letter to the manager. In your letter explain the problems you have had in contacting the company, and explain your dissatisfaction describe the problems with the car tell the manager what you want him to do

Dear Sir or Madam, I want to express my dissatisfaction with a used car that I purchased a few weeks ago. I have tried reaching the company by phone, message, and email and am still waiting for a response from the company, which has been more than a week now. This has been so frustrating […]

Band 7+

You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car. Write a letter to the manager. In your letter explain the problems you have had in contacting the company, and explain your dissatisfaction describe the problems with the car tell the manager what you want him to do

Dear Sir or Madam, I am writing this letter to express my dissatisfaction towards the customer service and ignorance recieved by me after buying a used car from your company. Last week, I purchased the red coloured sports variant of the 2007 model Toyota Corolla from your car agency. Despite the clean car history, it […]

Band 6+

You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car. Write a letter to the manager. In your letter explain the problems you have had in contacting the company, and explain your dissatisfaction describe the problems with the car tell the manager what you want him to do

Dear Sir or Madam, I am reaching out to you in order to discuss problems in the recently bought second-hand car from your company. Despite my efforts in trying to reach out to you via phone, messages or emails, I am yet to hear back from you. This is really disheartening and very unacceptable from […]

Band 6+

See All

Other Topics:

A local college is having an international day. you want to speak about your country to students from different cultures. write a letter tell him about the topics that you are going to talk about. explain why they would be of interest to students ask about any arrangements that you need to make to give the talk.

Dear sir or madam, I am writing this letter to express my interest of giving a presentation on my country in your college at international day on may 25th. In my presentation, I would like to illustrate about key aspects of my country like culture, history, monuments, festivals and cusinies. In addition, I would briefly […]

Band 5+

You are moving to a new apartment and need to inform your landlord about your departure and arrange the handover of the property. Write a letter to your landlord regarding your move-out. You should include details about: - Your intended move-out date - Arrangements for returning the keys - Your forwarding address for the return of your security deposit

Dear Rose, I am writing this letter to inform you that, i have recently graduted from school and planning to move for my furthur studies. Its been long time that I have been living here but now I diffrent insight for future.I spent good time in this rented home never imagine that this is not […]

Band 4+

"A friend of yours is thinking about applying for the same course that you did at university. He/She has asked for your advice about studying this subject." Write a letter to your friend. In your letter • give details of the course you took at the university • explain why you recommend the university • give some advice about how to apply Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear ……,

Dear John, I hope you and your family are doing great. I got really happy when I saw your email, because I hadn’t heard from you for a long while. I am writing in reply to your request on some suggestions regarding the course that I did three years ago. As you may know, I […]

Band 7+

you will move to a new city for work. you know people who live there.write aletterto someone you know who lives there. in your letter -ask them for help in findingb accomodation -tell them where yopu would like to live -tell them the type of places you are lookig for you should write atleast 150 words.

Dear Maria, You will be glad to know that I have been selected as an irrigation officer in your town. My office is located at the government square building adjacent to the train station. I will be joining the office within two weeks, as you’re aware, finding accommodation is a nightmare if you are not […]

Band 7+

You booked a band to play at your birthday party, but they cancelled at the last minute, causing significant disruption. Write a letter to the band, expressing your disappointment and apologizing for the situation. Your letter should include: - Details of the booking. - The impact of their cancellation. - What you expect from them as a result of the cancellation.

Dear mr. Shivam , My name is aksh thakor who your customer. Recently i booked your band to play my birthday party and you will cancel you program in last minute and that is the reason I am writing to you Let me explain you in details. I booked already a one week ago. I […]

Band 4+

You were supposed to attend an important event organized by a colleague, but due to unforeseen circumstances, you couldn't make it. Write a letter to your colleague, apologizing for your absence. You should include details about: - what the event was - what prevented you from attending - how you plan to show your support despite missing the event

Dear colleague, I hope this message finds you in good health. I am extremely embarrassed and regretful to write this letter for not attending a crucial meeting, which was organised by you at work. The meeting was scheduled to held on May 1st, 2026, and my presence could play a vital role to resolve two […]

Band 5+

See All