Band 8+: You recently bought some furniture from a shop after receiving advice from hte shop assistant. When you got the furniture home you found there were some problems with it. Write a letter to the manager of the shop. In your letter give details of the advice you received from the assistant • explain the problems with the furniture say what action you would like the manager to tak

Dear Sir or Madam,

I am writing to express my dissatisfaction with a recent purchase from your store.

On May 10th, I bought a dining table and six chairs after receiving detailed advice from your shop assistant, Mr. and perce easyrd me thatth set was him derable

to purchase it.

Upon assembling the furniture at home, I encountered several issues. First, the dining table has a noticeable scratch on the surface, which detracts from its appearance.

Additionally, one of the chairs is unstable and wobbles when sat upon. These defects are quite disappointing, given the assurances of quality I received in-store.

I request that you arrange for an immediate replacement of the damaged table and the faulty chair. Alternatively, I am open to a full refund for the entire set if replacements are not available. Please advise me on the process for returning the defective items and arranging for either replacements or a refund.

Thank you for your prompt attention to this matter. I look forward to your response and a swift resolution to these issues.

Yours faithfully,

Arsh