Letter

Band 5+: You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter say what the participants liked about the hotel explain why they were unhappy about the food suggest what the manager should do to improve the food in future

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Dear Sir or Madam,

I am writing to inform you that we really liked the service that had been provided by your staff. However, we were found that the food was not satisfactory as per our expectation.

Staff behaviour was fabulous during our stay, most of them were friendly and well-being, specially the Alexa. She liked by many employees becuase of her accent and the funny nature. Moreover, Interior and the design of the building is eye catching.

Unfortunately, The food was not cooked properly mainly the non- vegetarian items, becuase of that we had ate vegetarian dishes. Furthermore, soup was cold and taste like they were prepared long time ago. Freshness was missing in the food.

I would like to suggest to you, please talk your cooks and head chef for these mistakes, as people comes to a restaurant to enjoy meals other than anything else. If the taste is missing in the food that will impact your business.

I hope you will take promt action.

Yours faithfully,

Sunil

Word Count: 170

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter adequately covers the requirements of the task, clearly stating the positive aspects of the hotel, the issues with the food, and offering a suggestion for improvement. However, there are some minor grammatical errors and awkward phrasing that could be improved. To enhance the letter, focus on using more precise language and ensuring consistent verb tense. Also, consider expanding on the suggestions for improvement to provide more specific and actionable feedback to the hotel manager.

Coherence & Cohesion

The letter is generally organized, but the flow of ideas could be improved. Consider using more effective transitions between paragraphs to enhance coherence. For example, when transitioning from praising the staff to discussing the food issues, a clearer link could be established. Also, ensure each paragraph focuses on a single main point to improve clarity.

Lexical Resource

The vocabulary used is adequate but could be more varied and precise. For instance, instead of saying the staff was 'fabulous' or 'well-being,' try using more descriptive words like 'attentive,' 'efficient,' or 'helpful.' Similarly, replace 'eye catching' with more sophisticated alternatives like 'striking' or 'impressive.' Expanding your vocabulary will make your writing more engaging and effective.

Grammatical Range & Accuracy

There are several grammatical errors that affect the clarity of the letter. For example, 'we were found that the food was not satisfactory' should be 'we found that the food was not satisfactory.' Also, 'she liked by many employees becuase of her accent and the funny nature' should be 'she was liked by many employees because of her accent and funny nature.' Pay close attention to verb tense consistency, subject-verb agreement, and correct use of prepositions. Proofreading carefully will help reduce these errors.

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Band 8+

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