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Letter

Band 4+: You Recently spent a night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. write a letter to the hotel manager. In your Letter -Describe the problem -explain what happened when you asked the hotel staff for help -say what you would like the manger to do

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Note: Both the topic and the answer were created by one of our users.

Dear sir/madam,

I am writing to let you know about the difficulties i suffered when i stayed at your hotel for work purpose .The problem that occurred, even the member of your hotel staff was not so helpful about it.

The Bathroom sink Tap was running continuously . Despite of locking the sink the drops of water was nit stopping. Also, the hot shower was not working . It was continuously providing the cold water which is very difficult in this cold weather.

I tried to seek help from the staff member , they tried to call the plumber as it was night time no plumber was agree to visit . I asked them to change my room and provide me a discount while i checkout. They denied me to pay me back as they are not authorized to do that.

The situation is unacceptable as i did an reservation for a room a long time ago . I would like you to give me an refund for the difficulties i felt during the stay.

I hope we can quickly agree on a solution to this problem

Sincerely,

Harsh

Word Count: 189

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Overall Band Score

4.5

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter addresses the task, but some details are missing. For example, the writer could have explained how the problem affected their stay and what they expected from the hotel staff. Additionally, the tone of the letter could be more polite and less confrontational.

Coherence & Cohesion

The letter is mostly easy to follow, but some sentences are unclear or worded awkwardly. The writer could improve cohesion by using transitional phrases and more logical paragraphing.

Lexical Resource

The writer uses some basic vocabulary correctly, but there are some errors in word choice and collocation. To improve, the writer could use more precise and nuanced vocabulary, such as 'incessantly' instead of 'continuously'.

Grammatical Range & Accuracy

The writer demonstrates a limited range of sentence structures and makes some grammatical errors, such as subject-verb agreement mistakes. To improve, the writer could practice using more complex sentence structures and proofread their work more carefully.

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You Recently spent a night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. write a letter to the hotel manager. In your Letter -Describe the problem -explain what happened when you asked the hotel staff for help -say what you would like the manger to do

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Band 5+

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Lexical Resource

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Coherence & Cohesion

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