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Letter

Band 5+: You Recently spent a night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. write a letter to the hotel manager. In your Letter -Describe the problem -explain what happened when you asked the hotel staff for help -say what you would like the manger to do

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Dear Sir or Madam

The reason why I am addressing you this letter is that I want to inform about a problem which happened with your hotel. Moreover, I wrote in the letter what should the manager do about it.

Approximately 2 days ago, I went France according to obvious reasons, and I booked a room to live a day from your hotel. Because, I watched some videos about that an hotel on social media, and I considered that this hotel is very nice to live. However, there was a problem with the internet connection.

When I entered to the room and tried to connect wi-fi, it did not work, even though it was on. After, I called one of workers, but he did not give a hand to me. Because of I am a trader, wi-fi is extremly important thing to my job. However, because of this matter, I did not work at that day. It had affect too bad to my job.

Therefore, I would like the manager to explain this situation and repiar that issue. Because, such situation never should be replied at this hotel.

I look forward to your immediate response to my letter at your earliest opportunites.

All kind regards

Bekbolsinov Elbrus

Word Count: 207

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Overall Band Score

5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

hotel: 4

because: 4

letter: 3

about: 3

Try using synonyms for the above words

Task Response

5.5

The letter adequately addresses the task, but the structure and organization could be improved for better clarity.

Coherence & Cohesion

4.5

The letter lacks a clear and logical flow. The numerous grammatical errors make it difficult to follow the message.

Lexical Resource

5

The vocabulary is generally appropriate, but there are some instances of inaccurate or less precise word choices.

Grammatical Range & Accuracy

4

The letter contains numerous grammatical errors that significantly impact the overall clarity and fluency.

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