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Letter

Band 7+: You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

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Note: Both the topic and the answer were created by one of our users.

Dear sir,

I am writing this letter to remind you about your promise that you made to me regarding the compensation for the problem that I faced during my stay at your hotel.

I booked your hotel last weekend for an important online meeting with my international clients. Regrettably, while I was on the video call with them, I got interrupted by the deafening noise made by your malfunctioning heating system forcing me to reschedule the meeting for another time.

I addressed this issue with you during my checkout and you assured me that you would be contacting me soon to discuss about the compensation. However, it has been already 3 weeks since this conversation, and we have yet to receive any information from your side.

Could you please investigate the matter? Additionally, I would really appreciate if you can inform us about the amount of compensation we will be receiving and when it would be.

I am looking forward to hearing from you soon.

Yours sincerely

Puneet

Word Count: 168

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Overall Band Score

7.5

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

about: 3

compensation: 3

would: 3

Try using synonyms for the above words

Task Response

The letter effectively addresses all aspects of the task, providing a clear and concise account of the problem, the manager's promise, and the desired outcome.

Coherence & Cohesion

The letter is generally well-organized and easy to follow. However, there are a few minor grammatical errors that slightly disrupt the flow.

Lexical Resource

7.5

The letter demonstrates a good range of vocabulary, using words like 'deafening' and 'malfunctioning' effectively. The language is generally appropriate for the context.

Grammatical Range & Accuracy

6.5

The letter displays a good command of grammar, but there are a few minor errors that could be improved upon.

Answers On The Same Topic:

You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven’t heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

Dear Sir or Madam, The reason why I am writing is to explain the issue I experienced during my recent stay at your hotel and to mention that I have not been contacted by the manager regarding the promised compensation. Two days ago, I spent a night at your hotel in order to relax and […]

Band 8+

You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven’t heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

Dear Sir or Madam, The reason why I am addressing you is that I want to inform about noise which comes from a faulty central heating system very early in the morning and also tell you that your staff who promised me to fix this situation last week. However it has not changed yet. Secondly, […]

Band 4+

You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven’t heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

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Band 6+

You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven’t heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

Dear Sir/Madam, I hope you are doing well. I am writing to bring to your attention an issue I encountered during my recent stay at Taj Empire on January 3rd, where I booked a room for two nights. Unfortunately, I was not informed at the time of booking that the central heating system was faulty. […]

Band 9

You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven’t heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

Dear Sir/Madam Hope you doing are well. I would like your attention to the situation that I faced when I was staying in your hotel Taj Empire. I booked your hotel on 3rd January for 2 nights. When I booked my room the booking person did not inform me about the issue that the central […]

Band 6+

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