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Letter

Band 5+: You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

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Dear Sir or Madam,

The reason why i am addressing you is that i have a very noisy apartment in your hotel because of heating system so i can not sleep well. I have already told about the problem to your worker, however there was no change.

I have been here for almost two weeks and faced up with the problem which disturbs me every single morning so i can not have a rest well. The problem is the loud noise which comes from your central heating system.

I have told about inconvenience to your manager and he promised me that this problem will be compensated, however there is no data about his words.

The last thing i want to tell is that I have not seen him since that day when he promised me that’s why i want to him solve the problem with heating or give compensation as he promised.

I hope you will understand my position and will try to help me.

Best regards,

Muslimaxon Mirjalolova

Word Count: 169

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Overall Band Score

5.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

problem: 5

heating: 3

about: 3

Try using synonyms for the above words

Task Response

6.5

The letter adequately addresses all parts of the task. The description of the problem, the manager's promise, and the desired outcome are all present. However, some aspects could be more clearly expressed.

Coherence & Cohesion

5.5

The letter's message is generally understandable. However, the flow could be improved with better paragraphing and clearer transitions between ideas. The numerous grammatical errors impact the overall coherence.

Lexical Resource

The vocabulary used is appropriate for the context, but the range could be expanded. More precise and sophisticated language would enhance the letter's impact.

Grammatical Range & Accuracy

The letter contains numerous grammatical errors that affect clarity and fluency. Improving grammatical accuracy is crucial for a higher score.

Answers On The Same Topic:

You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven’t heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

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Band 8+

You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven’t heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

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Band 4+

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Band 6+

You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven’t heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

Dear Sir/Madam, I hope you are doing well. I am writing to bring to your attention an issue I encountered during my recent stay at Taj Empire on January 3rd, where I booked a room for two nights. Unfortunately, I was not informed at the time of booking that the central heating system was faulty. […]

Band 9

You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven’t heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

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Band 6+

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Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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