Dear Sir or Madam,
I am writing to express my satisfaction as I stayed in your hotel recently and I had a great time.
I really appreciate the excellence service of the Manger and his staff for the great hospitality that they give through out my stay. I am so thankful for the immediate action about the problem that I have encountered in my room and they upgraded my place instead without any additional cost.
I really enjoyed my stayed as the room was spacious and great ambiance. The breakfast buffet was so delicious and had a variety of options, and I also loved the infinity pool. Additionally, your staff are so attentive and hospitable.
I have posted a review about my great experienced in the trip.com which is one of the popular site for tourists so people will have an idea how good your hotel is.
Thank you
Yours faithfully,
Henny Toboc
