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Letter

Band 6+: You were supposed to meet a client at the airport for a business meeting, but due to unforeseen circumstances, you were severely delayed and missed the meeting. Write a letter to the client: - Apologizing for missing the meeting and any inconvenience caused: - Explaining the reason for your delay. - Offering an alternative time to reschedule the meeting, or suggesting an alternative solution.

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Note: Both the topic and the answer were created by one of our users.

Good afternoon Mr. John!

My name is Maria, and I am the head of marketing department of CCC company that you had a planned meeting with today. I am writing to inform you that I am incredibly sorry for the inconvenience that has occurred, including your wasted time and resources.

as you may already know, our city has gone through a terrifying flood yesterday night and that made it impossible for me to get to the airport as we have agreed beforehand. Sadly my electronic devices were badly damaged which led to uniforming you of what has occurred.

I am willing to change that situation and catch up on our missed time whenever you are ready and have an opening hour during next 3 business days. Our meeting will only take around 40 minutes so I would appreciate you could make that opening. In order to overcome more unforeseen events I can offer you to conduct an online meeting using ZOOM platform which make it comfortable for both of us. In order to apologise again, on behalf of your company I am happy to tell you that all of your travelling expenses will be covered by us.

Thank you for your patience and understanding, I will be looking forward to hear from you

Sincerely yours, Maria C.

Word Count: 217

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Overall Band Score

6

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

meeting: 3

Try using synonyms for the above words

Task Response

8

The letter appropriately addresses all parts of the task, including a clear apology, explanation, and alternative solutions. The tone is professional and apologetic. To improve, consider adding more specific details to enhance the explanation and alternative solutions. For example, you could specify the exact dates and times for the rescheduled meeting and provide a more detailed breakdown of how the travel expenses will be covered.

Coherence & Cohesion

5

The letter is generally coherent, but the flow could be improved with better paragraphing and transitions between ideas. Consider organizing your points more clearly, perhaps dedicating a paragraph to each main point (apology, explanation, solution). Using transitional phrases can also help to link your ideas more smoothly.

Lexical Resource

5

The vocabulary is adequate for the task, but there's room to enhance it with more precise and professional language. For example, instead of 'catch up on our missed time,' you could say 'reschedule our meeting.' Varying your word choice can make the letter sound more sophisticated.

Grammatical Range & Accuracy

5

The letter contains several grammatical errors that affect clarity. Pay close attention to verb tense consistency, subject-verb agreement, and correct article usage. Proofreading carefully before submitting will help to catch these errors. For example, 'uniforming' should be 'informing'.

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