You recently purchased an electronic device from an online store, but it arrived damaged. You have contacted the store's customer service, but the issue remains unresolved. Write a letter to the manager of the online store explaining the problem. You should include details about: - The specifics of the damage to the device - What steps you have already taken to resolve the issue - What action you expect them to take to fix the situation (User-Written IELTS Writing Task 1 Topic)

4 letter(s) found.

To: Customer Service Sun Company Hello, good afternoon. I think i sincerely want to inform that my last bought product at your company running an issue. I haven’t noticed it until i open to check the qualitiy of the product, then found out that I got the damaged one. I have been trying to fix […]

Band 4+

Dear Customer Service Team, I am writing to express my sincere apologies regarding the replacement device I received after my initial faulty purchase. Regrettably, I have accidentally damaged this replacement and it is now completely unusable. The accident occurred yesterday when I was attempting to set up the device. As I was removing it from […]

Band 9

Dear Sir or Madam, I am writing to express my dissatisfaction about a product that I ordered through your website. I also think that the customer service team needs more training. First of all, I wanted to buy a gaming laptop to play with my friends. Seeing your positive reviews online and competitive prices. I […]

Band 5+

Hello Sir/Madam, I am writing this letter to you with regards to the electronic device I purchased from your online shop one month ago, which unfortunately arrived home damaged already. Firstly, after all negociations with your online employees was done and payment made, I was assured that I will be in possession of my brand […]

Band 6+

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