24 Hours Only: Get 39% OFF on Our Premium Plan - Check Out Now!

Letter

Band 7+: You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

See all user-written answers on this topic

Skyrocket your IELTS band score by 1-2 points in under a month with our premium plan!

Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I am writing to request an urgent replacement for one of the item I recently purchased from your online store.

My order number is 746-ZET4. It includs 3 jeans, 2 floural T-shirts, and a couple of socks. Although most of the order was accurate, one of the jeans came at a wrong size. At my order, I requested size 36. However, one pair of jeans arrived at size 46.

I bought these items in preparation for a vacation I plan to go on next week. Therefore, I do not have enough time to go through the regular process of item replacement your website offers for free.

Given that the error was your fault, I kindly request that you provide me with an express replacement service free of charge. That way, I will be able to receive my jeans prior to my vacation.

Thank you for taking the time to review my request. I look forward to your prompt response.

Sincerely,

Daniel.

Word Count: 165

Check Your Answer On This Topic?

Check My Answer

Generate A Band-9 Sample Answer?

Generate A Sample

Overall Band Score

7.5

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:

jeans: 4

request: 3

replacement: 3

order: 3

Try using synonyms for the above words

Task Response

The task is fully addressed. All the requirements are met. Minor improvements can be made to enhance clarity and precision.

Coherence & Cohesion

The letter is well-organized and easy to follow. Minor improvements in sentence structure and flow would enhance the overall coherence.

Lexical Resource

7.5

The vocabulary used is appropriate and accurate. A wider range of vocabulary could be used to enhance the sophistication of the letter.

Grammatical Range & Accuracy

6.5

The grammar is mostly accurate, with a few minor errors that do not significantly impede understanding. Improving grammatical accuracy will enhance the overall quality.

Answers On The Same Topic:

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

Dear Sir or Madam, I am writing to express my dissatisfaction with a recent purchase I made from your online store. On April 20th, I ordered a black formal jacket (Order No: 123456) from your website, and it was delivered to me on April 25th. Unfortunately, upon opening the package, I noticed that the jacket […]

Band 9

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

Dear Sir/Madam, I am writing this letter regards of dissatisfaction of my purchase from your online company. I ordered two dresses, one is a pink coloured floral dress and another is red silk dress with small hair band. The quality is quite fine and impressive but when i tired them on they were too tight. […]

Band 4+

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

Dear Sir/Madam, I hope this message finds you well. I am one of your customers and am writing to bring to your attention an issue that I faced recently. I purchased a winter jacket from your website last week, which was available with a great discount; therefore, I ordered it for myself. Although I have […]

Band 7+

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

Dear Sir or Madam, I am writing to express my dissatisfaction with my most recent purchase from your website. I have been a loyal customer of Daraz for many years, and I have always been pleased with the accuracy and quality of my orders. However, my last experience fell short of my expectations. I ordered […]

Band 9

See All

Band 7+: You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

Other Topics:

You have just moved into a new home and are planning to hold a party you are worried that the noise disturb your neighbour write a letter to your neighbour Introduce yourself Describe your plans for the party Invite your neighbour to come

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Other Topics:

Plans & Pricing

Free

Premium