Band 5+: The chart and table below show customer satisfaction levels in the US with airlines and aspects of air travel in 1999, 2000 and 2007. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

The chart and the table represent clients pleasure with airlines and some particular aspects of traveling by plane between 3 ages.

It can be seen that the main trend that are connected with nation airlines job have been increasing slightly. In 1999, sixty-five percent of all customers were accomplished , however thirty-two percent of people are unfulfilled with their job. In comparison, during all three period of time, the percentage of consumers who were satisfied was increased by seventy-two percent, and only twenty-four percent of people were unhappy with their experience.

The primary details that clients noticed was onboard stewardess work, airport workers in check-in that are equal to eighty-eight percent and eighty-seven percent at the 1999. Furthermore, this details have been increasing and aimed ninety-two percent accomplishment by the customers.

In addition, there are also such a deep moments that were identified by travelers. Tickets price were not suited people at the beginning. Only forty-five percent found it cheap enough, and after seven years more than half of the respondents were fulfilled.

Overall, it can be assumed that the majority of customers who are satisfied with their travel have increased enough either its airlines or several details.