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Pie Chart

Band 8+: The chart shows parkway customer service in 2005 and 2010.

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The image depicts two pie charts comparing Parkway Hotel customer service ratings from 2005 and 2010, with 100 respondents each year. In 2005, ratings were: Excellent 5%, Good 14%, Satisfactory 45%, Poor 21%, Very Poor 15%. In 2010, ratings were: Excellent 28%, Good 39%, Satisfactory 17%, Poor 12%, Very Poor 4%.

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The two pie graphs compare the contribution of the results of a survey that taken from guests of Parkway hotel about the hotel’s customer service in 2005 and 2010.

Overall, customer satisfaction improved significantly, particularly the customers who rated the service as “excellent”, increased almost sixfolds. In contrast, guests who found the services “very poor” decreased more than 3 times.

In 2005, only 5% of guests rated the hotel’s customer service as “Excellent”, while in 2010 this category accounted for 28%. Individuals who chose “Good” option comprising 14% compared to 39% in 2010. “Satisfactory” votes covers almost half of the chart, a proportion of 45%, whereas it decreased to 17% after 5 years.

While visitors who found the service “Poor” accounted for one fifth of chart in 2005, it almost halved to 12% in 2010. Proportion of “Very poor” results dropped from 15% to 4% in 5 years.

Word Count: 148

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

service: 4

guests: 3

customer: 3

almost: 3

Try using synonyms for the above words

Task Response

The task is addressed comprehensively, with all key features of the pie charts accurately and appropriately reported. The overview is clear and effectively highlights the main trends. There are no significant omissions or inaccuracies. The report falls short of the required 150 words.

Coherence & Cohesion

The report is exceptionally well-organized and easy to follow. The information is logically structured, and cohesive devices are used effectively to create a smooth and coherent flow. Paragraphing is skillfully managed.

Lexical Resource

A wide range of vocabulary is used accurately and appropriately, demonstrating a sophisticated control of lexical features. The language is precise and effectively conveys the information presented in the charts.

Grammatical Range & Accuracy

A wide range of grammatical structures is used with full flexibility and control. The report is grammatically sound, with very few errors. Punctuation is accurate and enhances the clarity of the writing.

Answers On The Same Topic:

The chart shows parkway customer service in 2005 and 2010.

The two pie charts comparing the customer service in the parkway hotel which was calculated by the questionnaires which were given to 2005 and 2010 . Overall , the five sectors illustrate changes over 5 years. The good service sector showed the greatest shot up , while biggest decrease on the satisfactory part of circle […]

Band 4+

The chart shows parkway customer service in 2005 and 2010.

The two pie graphs illustrate the customer feedback from 100 people in in the years of 2005 and 2010 abaut parkway hotel Overall the customer feedback abaut the hotel improved,with most of the giving it positive reviews and negative reviews declined All though in the year 2005 most of the people around 41% gave satisfactory […]

Band 5+

The chart shows parkway customer service in 2005 and 2010.

The pie charts compare the distribution of parkway customer service between 2005 and 2010. Overall, it is evident that satisfactory and good accounted for the dominant components in both years, although its proportions are increased and decreased over time. Meanwhile, excellent service experienced the most noticeable change, whereas the remaining segments underwent relatively moderate fluctuations. […]

Band 7+

The chart shows parkway customer service in 2005 and 2010.

The pie charts illustrates the outcome of a survey that asked costumers to the parkway hotel about quality of client support (exellent, satisfactory, good, poor or very poor). The similar quesionnaire was given to 100 attendees in the years 2005 and 2010. Overall, the quality of the hotel’s service in 2005 was weak then service […]

Band 5+

The chart shows parkway customer service in 2005 and 2010.

The pie chart illustrates the results of the survey about customer service of the Parkway Hotel, that had been evaluated in the years of 2005 and 2010. Overall, there were 100 participants, who have rated the service level according to the scale with 5 criteria from “poor” to “excellent”. In 2005, customer’s work was evaluated […]

Band 6+

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Band 8+: The chart shows parkway customer service in 2005 and 2010.

Check Your Answer On This Topic?

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

The chart shows parkway customer service in 2005 and 2010.

The chart shows parkway customer service in 2005 and 2010.

The chart shows parkway customer service in 2005 and 2010.

The chart shows parkway customer service in 2005 and 2010.

The chart shows parkway customer service in 2005 and 2010.

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