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Letter

Band 6+: Write a letter to your internet service provider to complain. In the letter: - Describe the problem and why you are unhappy - Arrange for an engineer to visit your home - Request a reduction in your bill

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Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I am writing to express my dissatisfaction about the net problem I am suffering from. I need to complain about an issue.

I am your old customer using your service for the past few years. However, in the last few months, the router’s speed dropped drastically even though I reset the router three times but there was no change. I contacted the customer service team but there was no positive response, and I am truly disappointed with it.

I kindly request you to send one of the technical team members of yours to my residence to get it repaired as quickly as possible because my total work is being performed from home.

Additionally, I request you to give me a discount on my next billing cycle because this is your staff’s due negligence that should be addressed and I need to be benefited to some extent.

I look forward to your prompt response.

Yours faithfully

Sahil Karia

Word Count: 161

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Overall Band Score

6.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

6.5

The letter addresses all three points of the task by describing the internet problem, arranging for an engineer to visit, and requesting a reduction in the bill. However, the complaint could be more specific and detailed to fully express the issue and dissatisfaction.

Coherence & Cohesion

6.5

The letter is mostly coherent and cohesive, with a clear structure of introduction, body, and conclusion. However, there are some minor lapses in cohesion, such as the abrupt transition between paragraphs. Consider using linking words to improve the flow.

Lexical Resource

6.5

There is a good range of vocabulary used, but some expressions could be more precise and formal. Try to vary your word choice and use more sophisticated language to enhance the lexical resource.

Grammatical Range & Accuracy

6.5

The letter demonstrates a variety of sentence structures, but there are some grammatical errors and punctuation mistakes present. Review the use of articles, verb tenses, and punctuation for better accuracy.

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Band 6+: Write a letter to your internet service provider to complain. In the letter: - Describe the problem and why you are unhappy - Arrange for an engineer to visit your home - Request a reduction in your bill

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Write a letter to your internet service provider to complain. In the letter: – Describe the problem and why you are unhappy – Arrange for an engineer to visit your home – Request a reduction in your bill

Write a letter to your internet service provider to complain. In the letter: – Describe the problem and why you are unhappy – Arrange for an engineer to visit your home – Request a reduction in your bill

Write a letter to your internet service provider to complain. In the letter: – Describe the problem and why you are unhappy – Arrange for an engineer to visit your home – Request a reduction in your bill

Write a letter to your internet service provider to complain. In the letter: – Describe the problem and why you are unhappy – Arrange for an engineer to visit your home – Request a reduction in your bill

Write a letter to your internet service provider to complain. In the letter: – Describe the problem and why you are unhappy – Arrange for an engineer to visit your home – Request a reduction in your bill

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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