Dear Sir or Madam,
I am writing to raise some concerns about the facilities and service at your gym.
I have been a member since the beginning of this summer. I joined mainly because the gym is close to my son’s swimming class, which allows me to work out while he attends his lessons.
Last week, I noticed several sweat marks on the cardio machines, which made them unpleasant to use. I reported this issue to a staff member at the front desk, but she was quite unfriendly and unhelpful. In addition, there is only one machine for abdominal exercises, while there are several benches for weightlifting.
I would appreciate it if you could remind your staff to treat members more politely and arrange for the cardio equipment to be cleaned more regularly. I would also suggest adding another abdominal machine if possible.
I look forward to hearing from you.
Yours faithfully,
Ardalan Noroozzadeh
