Band 5+: You have been using a public transportation service (bus, train, etc.) regularly, and lately, its quality has declined significantly. Write a letter to the transportation authority explaining the problems you've been experiencing. You should include details about: - what specific issues you've observed - how these issues have affected your daily routine - what improvements you would like to see.

Dear Sir,

I am writing to bring to your attention some difficulties I have recently experienced while using the city’s public transport system. As a daily commuter, public transport plays a vital role in my journey because I rely on it to travel to work and other places.

I would like to request you for providing better and safe transport facilities in my area Mukherjee Nagar, New Delhi. During the time of winters and rainy season lot of people here experience difficulty in getting transport like bus, trains and cabs. This area is not properly well maintained and lot of government buses run from very far distance. Also there are not facilities available in these areas provided all transport. Due to which it is very difficult going from one place to another.

However, over the past years, I would like to request for public bus stand and real-time tracking system, increasing the frequency of the buses during rush hours and ensuring that buses follow the allotted stops would greatly enhance the overall experience for commuters like myself.

I hope you will look into this matter at your earliest.

Yours faithfully,

Ashok Gupta