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Letter

Band 5+: You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter, • say about the holiday and where you stayed • mention why you are unhappy about the hotel where you stayed • say what you would like the travel agency to do Write at least 150 words.

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Note: Both the topic and the answer were created by one of our users.

DEAR SIR,

I AM WRITING THIS TO EXPRESS MY DISATISFACTION REGARDING MY RECENT HOLIDAY TO SHIMLA. TO PROVIDE SOME BACKGROUND, I WENT TO SHIMLA WITH MY FRIENDS FOR MY 20TH BIRTHDAY CELEBRATION AND STAYED IN VIVAN HOTEL ON 10TH AND 11TH OF APRIL. I INFORM THEM BEFOREHAND THAT I AM ALLERGIC TO RED CHILLY AND NOT TO USE THAT IN FOOD.

THE CORE MATTER I WISH TO ADDRESS IS, ON THE DAY OF PARTY MOST OF THE CUSINES WERE SPICY AND I FOUND CHILLIES IN CURRY AND NOODLES BUT WHEN I TALK WITH RECETIOPNIST ABOUT THIS THEY REFUSED TO AGREE WITH ME EVEN AFTER I GAVE HIM PROOF. GIVEN THE CIRCUMSTANCES, I KINDLY REQUEST YOU TO INFORM THE HOTEL’S MANAGER ABOUT THIS INCIDENT SO THAT IT CAN BE AVOIDED IN FUTURE AND REFUND TWENTY PERCENT OF MY PAYMENT AS PER THE TERMS AND CONDITIONS WE AGREED UPON WHILE ARRANGING MY HOLIDAYS FROM YOUR TRAVEL AGENCY.

I LOOK FORWARD TO HEAR FROM YOU SOON!

YOURS FAITHFULLY,

SUHAVANI

Word Count: 166

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Overall Band Score

5.5

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

6.5

The letter adequately addresses all parts of the task. The key details are present, but a more detailed description of the issues and a clearer explanation of the desired compensation would improve the response.

Coherence & Cohesion

5.5

The letter's message is mostly understandable. However, some improvements in sentence structure and paragraphing would enhance the flow and clarity.

Lexical Resource

The vocabulary used is appropriate for the context, but a wider range of vocabulary and more precise word choices would strengthen the letter.

Grammatical Range & Accuracy

The letter contains several grammatical errors that affect the overall clarity and coherence. Improving grammatical accuracy is essential.

Answers On The Same Topic:

You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter, • say about the holiday and where you stayed • mention why you are unhappy about the hotel where you stayed • say what you would like the travel agency to do Write at least 150 words.

Dear Sir or Madam, I am writing this letter to express my dissatisfaction regarding my recent holiday to Paris booked through your travel agency. Unfortunately, the trip did not live up my expectations due to several issues with the hotel provided. Initially, the whole atmosphere seemed quite unpleasant to me. Next, the staff was not […]

Band 7+

You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter, • say about the holiday and where you stayed • mention why you are unhappy about the hotel where you stayed • say what you would like the travel agency to do Write at least 150 words.

Dear Manager, I am writing to complain about the poor quality of the hotel arranged by your travel agency during my recent trip to Turkey. I stayed in Istanbul for one week and was very disappointed with the accommodation provided. The hotel did not meet my expectations at all. The atmosphere was unpleasant, the staff […]

Band 8+

You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter, • say about the holiday and where you stayed • mention why you are unhappy about the hotel where you stayed • say what you would like the travel agency to do Write at least 150 words.

Dear Manager, I am writing to complain about your travel agency, which arranged my journey with a hotel of bad quality. I had already informed you that your agency’s service was quite low. I have been in Turkey for a week and just returned from my trip in an upset mood because of the poor […]

Band 5+

You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter, • say about the holiday and where you stayed • mention why you are unhappy about the hotel where you stayed • say what you would like the travel agency to do Write at least 150 words.

Dear Manager, I am writing to express my dissatisfaction about the poor service provided by the hotel. Actually, I have recently came from my vacation a day ago I did not get the time to write down this email because of my busy schedule but I thought to send it today as it got my […]

Band 5+

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