🔥 Today Only: Save 30% on Premium — Offer Ends Soon! - Upgrade Now!

Letter

Band 5+: You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter, • say about the holiday and where you stayed • mention why you are unhappy about the hotel where you stayed • say what you would like the travel agency to do Write at least 150 words.

See all user-written answers on this topic

Skyrocket your IELTS band score by 1-2 points in under a month with our premium plan!

Check it out

Note: Both the topic and the answer were created by one of our users.

Dear Manager,

I am writing to express my dissatisfaction about the poor service provided by the hotel.

Actually, I have recently came from my vacation a day ago I did not get the time to write down this email because of my busy schedule but I thought to send it today as it got my nerves the moment I checked in into the hotel. The hotel named as Taj hotel which is located near the beach and it was recommended by the travel agency so I thought to book this.

The reason why I was devastated is because the staff was not hospitable at all. There were 3 luggage bags that I was carrying with me, it was not easy for me to carry them to 10th floor all by myself as on that the elevators were not in service. I asked them for help but they told me to pay extra money for that which was unacceptable as it was not my fault. After waiting for 1 hour I somehow called my friend for assistance and it seemed like they did not even care about that.

I would like to get half of the refund as it was my expensive booking. Hoping to hearing back from you soon.

Yours Sincerely

Jahanvi

Word Count: 212

Check Your Answer On This Topic?

Check My Answer

Generate A Band-9 Sample Answer?

Generate A Sample

Overall Band Score

5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

hotel: 3

Try using synonyms for the above words

Task Response

6.5

The letter adequately addresses all parts of the task. More detail could be provided in describing the issues.

Coherence & Cohesion

4.5

The letter's structure is understandable, but the flow is disrupted by grammatical errors and abrupt transitions. Improving sentence structure and paragraphing would enhance coherence.

Lexical Resource

5

The vocabulary used is appropriate, but a wider range and more precise word choices would improve the overall impact. Some words are used inaccurately.

Grammatical Range & Accuracy

3

Numerous grammatical errors significantly affect the clarity and fluency of the letter. Improving grammatical accuracy is crucial for a higher score.

Answers On The Same Topic:

You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter, • say about the holiday and where you stayed • mention why you are unhappy about the hotel where you stayed • say what you would like the travel agency to do Write at least 150 words.

Dear Sir or Madam, I am writing this letter to express my dissatisfaction regarding my recent holiday to Paris booked through your travel agency. Unfortunately, the trip did not live up my expectations due to several issues with the hotel provided. Initially, the whole atmosphere seemed quite unpleasant to me. Next, the staff was not […]

Band 7+

You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter, • say about the holiday and where you stayed • mention why you are unhappy about the hotel where you stayed • say what you would like the travel agency to do Write at least 150 words.

Dear Manager, I am writing to complain about the poor quality of the hotel arranged by your travel agency during my recent trip to Turkey. I stayed in Istanbul for one week and was very disappointed with the accommodation provided. The hotel did not meet my expectations at all. The atmosphere was unpleasant, the staff […]

Band 8+

You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter, • say about the holiday and where you stayed • mention why you are unhappy about the hotel where you stayed • say what you would like the travel agency to do Write at least 150 words.

Dear Manager, I am writing to complain about your travel agency, which arranged my journey with a hotel of bad quality. I had already informed you that your agency’s service was quite low. I have been in Turkey for a week and just returned from my trip in an upset mood because of the poor […]

Band 5+

You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter, • say about the holiday and where you stayed • mention why you are unhappy about the hotel where you stayed • say what you would like the travel agency to do Write at least 150 words.

DEAR SIR, I AM WRITING THIS TO EXPRESS MY DISATISFACTION REGARDING MY RECENT HOLIDAY TO SHIMLA. TO PROVIDE SOME BACKGROUND, I WENT TO SHIMLA WITH MY FRIENDS FOR MY 20TH BIRTHDAY CELEBRATION AND STAYED IN VIVAN HOTEL ON 10TH AND 11TH OF APRIL. I INFORM THEM BEFOREHAND THAT I AM ALLERGIC TO RED CHILLY AND […]

Band 5+

See All

Other Topics:

You are organising a gathering for your overseas friend who is visiting your town next month. Write a letter to another friend inviting them to the event. In your letter: - Explain why the gathering is being held - Describe what will happen at the gathering - Tell your friend how to get to the venue

Dear Jack, I hope you’re doing well. It has been some time since we all last saw each other and got together. I am writing this letter to invite you to the 10-year university reunion. I have organized this event and invited our friends from university who have graduated and are now settled abroad. It […]

Band 7+

You would like to apply for a position as a seasonal delivery driver for a local supermarket chain. Write a letter to the Warehouse Manager applying for the job. You should include details about: - your previous experience with driving or delivery services - your knowledge of the local area - your availability to work weekends and evenings.

Dear manager, I am writing to express my experience and knowledge regarding the available application of your delivery service. First of all, I have a driver license for 10 years. After few weeks, I have started working in a pizza shop. Working there approximately 5 years taught me lots of experience. That company was closed […]

Band 5+

You are a member of an International Students' club. The club is organising an event to celebrate popular food from around the world. Write a letter to the event organiser, Luis. In your letter: offer to make a popular dish from your country describe what this dish is explain why it should be included in the event

Dear Mr. Luis, I am writing this letter to inform about one of the popular dish of my country. As a member of an international pupils club, I can also able to demand to present one of my Nations dish in the food event that club is going to organising next month, January. In the […]

Band 4+

You are renting an apartment and accidentally caused some damage to the property while having a small gathering at your house. Write a letter to your landlord apologizing for the damage. You should include details about: - what damage was caused and how it happened - accept responsibility for the damages - explain how and when you will fix the issue.

Dear mr. Landlord I hope this message finds you well. I am writing to sincerely apologize for my mistake during rented your apartment before. I was accidentally made a vandalism by broking your piece of expensive furniture in the living room which have the bad impact for your apartment’s economic-growth. The accident occured when i […]

Band 4+

You attended a formal dinner party hosted by a colleague, but you arrived very late and had to leave early. Write a letter to your colleague apologizing for your behavior. You should include details about: - why you were late and why you had to leave early - how much you enjoyed the evening despite the circumstances - an invitation to meet up another time to make amends.

Dear bobby, I am writing to sincerely apologize for missing your dinner party last night. I was so looking forward to it, but unfortunately, an unexpected situation arose at the very last minute that prevented me from attending. Just as I was preparing to leave, my daughter came down with a sudden high fever required […]

Band 9

You recently did a short cookery course. The cookery school has asked for your feedback on this course. Write a letter to the course director at the cookery school. In your letter describe what you enjoyed about the course say how much cooking you've done since the course suggest another cookery course you'd like the school to offer

Dear sir, I am Jason Justin, writing this letter to provide a feedback on the cookery course I attended last week. When I heard about your training course, I was very stimulated, as I was always keen to learn to cook Chinese food. Attending this program was altogether a great experience. The use of various […]

Band 6+

See All