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Letter

Band 9: You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope.

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Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I am writing to express my concern regarding my new credit card and to ask for your assistance. Please allow me to explain my situation in detail.

In a letter I received this morning, I was asked to acknowledge the receipt of a new bank card. However, the envelope containing my bank card, which I received yesterday, was empty.

As you know, I am a platinum client of your bank, and my credit card has an unlimited limit. Therefore, I am extremely worried about this situation. I have attempted to block the card using the mobile app since this morning to prevent any potential cyber attacks, but unfortunately, my attempts have been unsuccessful.

Could you please provide me with any information regarding my card, if you have any? I would also like to request that you block the card to prevent any potential fraud. I look forward to your prompt response to my request.

Best regards

Word Count: 160

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Overall Band Score

9
(+/- 0.5)
Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.
Grammar Mistakes: N/A
Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

9
The letter directly addresses the task, providing all the necessary information in a clear and concise manner.

Coherence & Cohesion

9
The letter flows smoothly and logically, with excellent use of cohesive devices to connect ideas.

Lexical Resource

8
The vocabulary is sophisticated and accurate, demonstrating a good range of expression. Minor improvements could enhance the overall lexical range.

Grammatical Range & Accuracy

9
The grammar is impeccable, with a wide range of structures used accurately and flexibly.

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