Band 8+: You hired a landscaping company to work on your garden, but they did not complete the job as agreed. Write a letter to the company owner complaining about the poor service. You should include details about: - the original agreement and the work that was supposed to be done - the ways in which the company failed to meet the agreement - what you expect the company to do to rectify the situation.

Dear Sir,

I am a recent customer of your company, whose landscaping work was completed not long ago. I am writing to express my dissatisfaction with the work done.

The major issues are the insufficient irrigation system and the pathway direction. The garden irrigation system is not functioning properly, which has adversely affected the entire garden and resulted in water waste. Additionally, there is no proper gradient in the garden area, causing all the water to flow towards the roadside.

Furthermore, the maintenance of the garden has been very poor. This affects our surroundings; as a result, the path becomes wet, making it unsafe for children to play due to the slipperiness. Moreover, the trees are not receiving enough water, which is impacting their growth. I also want to mention that due to the lack of maintenance, some plants are withering.

I would greatly appreciate it if the slope of the garden area could be restructured with some minor modifications, as well as alterations to the irrigation system.

Thank you for your attention. I look forward to your positive response.

Yours faithfully,

Maya