Letter

Band 4+: You hired a landscaping company to work on your garden, but they did not complete the job as agreed. Write a letter to the company owner complaining about the poor service. You should include details about: - the original agreement and the work that was supposed to be done - the ways in which the company failed to meet the agreement - what you expect the company to do to rectify the situation.

See all user-written answers on this topic

Skyrocket your IELTS band score by 1-2 points in under a month with our premium plan!

Note: Both the topic and the answer were created by one of our users.

Dear Sir,

My name is ankit. I recently booked a service for my garden of your company. I am writing to you to express my disstatsfaction of your work. That is done by your staff on tuesday 5th march.

Firstly, I can say that the services which I contracted did not fully done by your employees. I celarly mentioned in paper, I want to remove some wild grass from my backyard because it is growing very fast. Secondly, the plants also have to change with new ones but they did not changed.

Your company’s services did not match with my expectations. I tursted you because you are very famous in our area for your services. However, the ways of your workers services I felt disappoinment. Most of the work is not done proparly.

I want form you to sent your workers to do services again as an compenstion without any charges. I would be appreciate. If they done according my expectation I would like to hired again to take care of my garden.

I look forward to your responce,

Your sincerely,

Ankit

Word Count: 182

Check Your Answer On This Topic?

Check My Answer

Generate A Band-9 Sample Answer?

Generate A Sample

Overall Band Score

4.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

services: 5

Try using synonyms for the above words

Task Response

The letter adequately addresses the task by outlining the contracted services, detailing the shortcomings, and stating the desired compensation. There are some minor grammatical errors and awkward phrasing, but overall, the message is clear. To improve, focus on using more precise language and proofreading for grammatical accuracy.

Coherence & Cohesion

The letter's organization is somewhat clear, but the flow of ideas could be improved. Consider using more transitional phrases to connect your points and ensure each paragraph focuses on a single aspect of your complaint. For example, you could start a new paragraph when transitioning from describing the contracted services to detailing how the service fell short. Also, ensure that your request for compensation is clearly linked to the shortcomings you've described.

Lexical Resource

The vocabulary used is basic and sometimes inaccurate ('disstatsfaction,' 'proparly,' 'responce'). Try to use more precise and varied language to express your dissatisfaction and expectations. For instance, instead of 'did not fully done,' you could say 'were not fully completed.' Expanding your vocabulary will help you convey your message more effectively.

Grammatical Range & Accuracy

The letter contains several grammatical errors that affect clarity. Pay attention to verb tense consistency (e.g., 'did not fully done' should be 'were not fully completed'), correct article usage (e.g., 'a service' should be 'the service'), and proper sentence structure. Review basic grammar rules and proofread carefully to minimize these errors. For example, 'I want form you to sent' should be 'I want you to send'.

Answers On The Same Topic:

See All

Your neighbors have recently written to you to complain about the noise from your house flat. Write a letter to your neighbors. In your letter Explain the reason for the noise Apologize Describe what action you will take

Dear Mr. Smith, Please accept my apologies for the inconvenience that happened previous day. I understand that the noise from my flat was quite disturbing for you, and I truly regret about that. My youngest son was celebrating his tenth birthday yesterday with several of his friends and classmates. Unfortunatly, the children became so exited […]

Band 7+

See All