Band 9: You hired a landscaping company to work on your garden, but they did not complete the job as agreed. Write a letter to the company owner complaining about the poor service. You should include details about: - the original agreement and the work that was supposed to be done - the ways in which the company failed to meet the agreement - what you expect the company to do to rectify the situation.

Dear Sir/Madam,

I am writing to express my dissatisfaction with the landscaping services provided by your company over the past few weeks.

Firstly, the quality of work has been consistently poor. On several occasions, your workers have damaged my plants, including trimming healthy shrubs excessively and stepping on newly planted flowers. In addition, they have failed to follow my specific instructions regarding watering schedules and plant care, which has negatively affected the overall condition of my garden.

I have previously attempted to resolve these issues by speaking directly with your staff and contacting your office. While I was assured that improvements would be made, the situation has not improved, and the same problems continue to occur.

Given the inconvenience and damage caused, I would like to request appropriate compensation for the affected plants. Furthermore, I expect your company to take immediate corrective action by ensuring that trained staff are assigned to maintain my garden according to the agreed instructions.

I would appreciate your prompt attention to this matter and look forward to your response.

Yours faithfully,

Nur