Letter

Band 6+: You recently bought a new laptop, but you are not satisfied with it. Write a letter to the store where you purchased it. In your letter: explain why you bought the laptop describe the problem(s) you are having with it say what you would like the store to do

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Dear Sir or Madam,

I am writing to express my dissatisfaction with the condition of the laptop, which I purchased from your online store yesterday.

Laptop is the latest model of QRS brand. Its color is dark blue and there is a silver color company logo on the back. The screen of the laptop is 0,5 inch.

At first, I didn’t notice any visible damages on the box of the item when I received it. However, after unpacking it, I found out a lot of tiny scratches on the back of the laptop. Also, it was put in the box without a protection plastic bag and its charger was located on top of the laptop without any separation. Moreover, the user’s manual was not included along with the device. In my view, outside damages caused due to there was no any separation between the laptop and its accessors. As the laptop was a gift for my younger brother’s birthday, it doesn’t look appropriate with the scratches. A copy of the purchase receipt is attached along with the short video showing the issues of the product.

I would appreciate it if you could arrange either a replacement or a full refund for it.

I look forward to your prompt response.

Yours faithfully,

Mila.

Word Count: 212

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Overall Band Score

6.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

laptop: 6

Try using synonyms for the above words

Task Response

The letter appropriately addresses all parts of the task, providing a clear description of the laptop, explaining the problems encountered, and stating the desired resolution. The information is relevant and sufficient. To further enhance the response, consider adding more specific details about the laptop model and screen size to strengthen the description. Also, while the issues are clearly stated, elaborating on the impact of these issues (beyond aesthetics) could add more weight to the request for a replacement or refund.

Coherence & Cohesion

The letter is generally well-organized and the message is clear. However, some sentences could be linked more smoothly to improve the flow. For example, in the second paragraph, consider using transition words or phrases to connect the description of the laptop's features. Also, ensure that each paragraph focuses on a single main idea to enhance clarity.

Lexical Resource

The vocabulary used is adequate for the task, but there's room for improvement by incorporating more precise and varied language. For instance, instead of 'a lot of tiny scratches,' you could use 'several minor abrasions.' Try to use more specific and descriptive words to enhance the impact of your writing.

Grammatical Range & Accuracy

The letter contains some grammatical errors and phrasing issues that affect clarity. For example, 'Laptop is the latest model' should be 'The laptop is the latest model.' Also, 'outside damages caused due to there was no any separation' could be rephrased for better clarity and grammatical correctness, such as 'the external damage was likely caused by the lack of separation.' Pay close attention to article usage, subject-verb agreement, and sentence structure to improve accuracy.

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Band 6+: You recently bought a new laptop, but you are not satisfied with it. Write a letter to the store where you purchased it. In your letter: explain why you bought the laptop describe the problem(s) you are having with it say what you would like the store to do

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You recently bought a new laptop, but you are not satisfied with it. Write a letter to the store where you purchased it. In your letter: explain why you bought the laptop describe the problem(s) you are having with it say what you would like the store to do

You recently bought a new laptop, but you are not satisfied with it. Write a letter to the store where you purchased it. In your letter: explain why you bought the laptop describe the problem(s) you are having with it say what you would like the store to do

You recently bought a new laptop, but you are not satisfied with it. Write a letter to the store where you purchased it. In your letter: explain why you bought the laptop describe the problem(s) you are having with it say what you would like the store to do

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You recently visited a local restaurant. The service and food were poor. Write a letter to the restaurant manager. Include: What happened Why you were unhappy What you want them to do

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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