Band 6+: You recently bought a piece of Sports Equipment from an online Store. when you first used to the piece of Sports Equipment you found a problem with it. write a letter to the manager of the online store in your letter, describe the problem with the piece of Sports Equipment say what happened because of the problem explain what you would like the company to do

Dear Sir or Madam,

I hope this letter finds you well. My name is Alex, and I am writing to express my dissatisfaction with the cricket bat, which I recently bought from your online store.

On arriving, I opened the packaging and surprised to see the quality of the product because it was not that good as mentioned on the website. Moreover, I found that the handle was quite loose and the bat was really heavy.

I used the bat when my cricket match, which was really vital for me but due to the handle and quality of the product, I was not able to play effectively. As a result, I lost the match. As a captain of that match, I felt really sad.

I would like to return the bat. Either your company can provide me full refund or and a new good-quality bat, or just return my money.

I hope you will look into this matter at your earliest convenience.

Yours faithfully,

Alex.