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Letter

Band 6+: You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car. Write a letter to the manager. In your letter explain the problems you have had in contacting the company, and explain your dissatisfaction describe the problems with the car tell the manager what you want him to do

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Dear Sir or Madam,

I am writing to let you know that I have been facing challenges for the last couple of weeks with this second-hand car, which I purchased last month.

My friend referred to your company’s name regarding the best used car, so I decided to buy it. Unfortunately, after using the car for just one month, I have been facing lots of challenges, such as the air conditioner not working properly, making annoying sounds when I start the car, and the break is too hard. I tried to contact your company’s phone number, sent emails, and left so many messages. However, they are not replying to me back and not responding after so many efforts. I am very disappointed with your services after paying plenty of money.

Would you kindly tell your staff members so they can resolve my issues? I request you please take action as soon as possible because this car is my daily necessary need, so I can’t compromise with it.

Thank you for your consideration.

Your faithfully,

xyz.

Word Count: 175

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

after: 3

Try using synonyms for the above words

Task Response

The letter adequately addresses all parts of the task. The explanation of the problems and the request for action are clear. Minor improvements in structuring the information could enhance the response.

Coherence & Cohesion

The letter's message is mostly understandable. However, some improvements in sentence structure and flow would enhance the overall coherence and cohesion. The grammar errors affect the readability and flow.

Lexical Resource

5.5

The vocabulary used is appropriate for the context. While functional, expanding the range of vocabulary and using more precise language would improve the overall lexical resource score. Some word choices could be more sophisticated.

Grammatical Range & Accuracy

4.5

The letter contains several grammatical errors that affect the clarity and accuracy of the message. Improving grammatical accuracy and range is crucial for a higher score. The errors impact the overall coherence and flow.

Answers On The Same Topic:

You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car. Write a letter to the manager. In your letter explain the problems you have had in contacting the company, and explain your dissatisfaction describe the problems with the car tell the manager what you want him to do

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Band 9

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Band 9

You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car. Write a letter to the manager. In your letter explain the problems you have had in contacting the company, and explain your dissatisfaction describe the problems with the car tell the manager what you want him to do

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Band 7+

You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car. Write a letter to the manager. In your letter explain the problems you have had in contacting the company, and explain your dissatisfaction describe the problems with the car tell the manager what you want him to do

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Band 6+

You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car. Write a letter to the manager. In your letter explain the problems you have had in contacting the company, and explain your dissatisfaction describe the problems with the car tell the manager what you want him to do

Dear Sir or Madam, I am reaching out to you in order to discuss problems in the recently bought second-hand car from your company. Despite my efforts in trying to reach out to you via phone, messages or emails, I am yet to hear back from you. This is really disheartening and very unacceptable from […]

Band 6+

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