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Letter

Band 5+: You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

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Dear sir/ mam

I am writing this letter to inform you about the inconvenience during the stay of your hotel. Last week Wednesday I stayed at your hotel for one night. But in the early morning I had to suffer from the unbearable noise of the faculty central heating system.

During the checkout, I discussed that problem with the manager of the hotel and at the time he told me he apologized for dissatisfaction. As a result of our discussion, he agreed to give me compensation as certainly, it was my first experience with your hotel.

I feel disappointed because it has already been a week but still I did not get my money back. Apart from that, i have not heard any response from the manager. Therefore, i requested you to please consider my complaint regarding allowance. I will really appreciate it. I hope you will contact me as soon as possible.

Best regards,

Beerpal kaur

Word Count: 157

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Overall Band Score

5.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

hotel: 3

Try using synonyms for the above words

Task Response

6.5

The letter adequately addresses all parts of the task. The description of the problem, the manager's promise, and the request for compensation are all clearly presented. Minor improvements in clarity and detail would elevate the response.

Coherence & Cohesion

5.5

The letter's message is generally understandable. However, the flow could be smoother with improved sentence structure and paragraphing. The numerous grammatical errors impact the overall coherence.

Lexical Resource

The vocabulary used is appropriate for the context, but a wider range and more precise word choices would enhance the letter's impact. Some lexical choices are slightly informal for a formal complaint letter.

Grammatical Range & Accuracy

The letter contains numerous grammatical errors that affect clarity and fluency. Improved grammatical accuracy and a wider range of grammatical structures are needed to achieve a higher score.

Answers On The Same Topic:

You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven’t heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

Dear Sir or Madam, The reason why I am writing is to explain the issue I experienced during my recent stay at your hotel and to mention that I have not been contacted by the manager regarding the promised compensation. Two days ago, I spent a night at your hotel in order to relax and […]

Band 8+

You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven’t heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

Dear Sir or Madam, The reason why I am addressing you is that I want to inform about noise which comes from a faulty central heating system very early in the morning and also tell you that your staff who promised me to fix this situation last week. However it has not changed yet. Secondly, […]

Band 4+

You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven’t heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

Dear sir/madam I am writing this to express my annoyance with your hotel services. Last week I spent my vacation in Goa and decided to stay at your renowned hotel “Hard Rock”, but it resulted in the biggest mistake to book your hotel during my vacation. From the first day of my stay, I have […]

Band 6+

You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven’t heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

Dear Sir/Madam, I hope you are doing well. I am writing to bring to your attention an issue I encountered during my recent stay at Taj Empire on January 3rd, where I booked a room for two nights. Unfortunately, I was not informed at the time of booking that the central heating system was faulty. […]

Band 9

You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven’t heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

Dear Sir/Madam Hope you doing are well. I would like your attention to the situation that I faced when I was staying in your hotel Taj Empire. I booked your hotel on 3rd January for 2 nights. When I booked my room the booking person did not inform me about the issue that the central […]

Band 6+

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Lexical Resource

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