Dear Manger,
I hope this letter finds you well, I am writing you to express my dissatisfaction about the poor service provided by your buses and informing you that we are facing some issues, my sister informed me yesterday about an accident of one of the buses of your company.
I also found out that when the bus had an accident it also had some passengers seeting that include university students and elderly people, another problem I listened about the missing of one of your bus.
These issues are just not increasing my anxiety but also are cause of loosing confidence in your service.
I want you to solve these issues immediately by filing your missing complain of your bus iat your nearest police station and advised your drivers to drive slowly specially in the rainy weather and make sure to hold their copies of driving license and NIC in case of an emergency.
Kindly look into this matter promptly.
Yours faithfully,
Nameerah.
