24 Hours Only: Get 20% OFF on Our Premium Plan - Upgrade Now!
Letter

You recently purchased a faulty electronic device from an online retailer. Write a letter to the customer service department of the online retailer to complain about the device. You should include details about: - The product and date of purchase - A description of the fault - What action you would like the retailer to take.

Check your letter on this topic Generate a band-9 sample letter
5 letter(s) found.
Dear Online retailer, I am writing this letter to make a complaint of a device I purchased two weeks ago. I bought a printer on February 16th, 2026. The description of the product on the website stated ‘before use charge fully’ and read the manual carefully. I was able to use the device after adhering […]
Dear sir or madam, I am writing this to enquire precise details regarding the return policy of your establishment. I read on your website that you have a return policy but coul not find procedural details to file for returns. I placed an order for a smartwatch from your website last saturday, during your christmas […]
Dear Sir/Madam, I am a customer of yours who recently purchased an iPhone 17 Pro Max Silver with 1 terabytes memory from your online store a few days ago. It is the perfect device for me since I am a content creator that uses cellphone for capturing videos and pictures daily. Also the memory or […]
Dear Retailer, I hope you are having a great day. I recently purchased a new Samsung Monitor from you through your online website. However, when I recieved and opened it yesterday, I found a significant scratch on the monitor’s screen, which was visible with bare eyes. I believe that it might have been handled irresponsibly […]
Dear Sir/Madam, I am writing to express my dissatisfaction regarding the product I purchased from your website. Two months ago, I bought a microwave oven during the Diwali offer sale. It costs me around 15000 which was quite expensive. I placed an order on October 25th with an order number 254A6367B and received my order […]
We have detected unusual activity on your device.
Please verify your identity to continue.
Note: This verification step won't sign you in. If you have a premium account, please log in to access the service as usual.
Google/Gmail Verification
Or verify using Email/Code
We've sent a verification code to:
youremail@gmail.com (Not your email?)
Enter it below to complete the verification process.
Ensure your email address is correct, your inbox is not full, and you check your spam folder. If no email arrives, consider using an alternative email.
You will need a Premium plan to perform your action!
Note: If you already have a premium account, please log in to access our services as usual.

Plans & Pricing

Our mission is to make quality education accessible for everyone.
However, to keep our hardworking team running and this service alive, we genuinely need your support!
By opting for a premium plan, not only do you sustain us in achieving the mission, but you also unlock advanced features to enrich your learning experience.

Free

For learners who aren't pressed for time

What's included on Free
100+ Cambridge IELTS Tests
Instant IELTS Writing Task 1 & 2 Evaluation (2 times/month)
Instant IELTS Speaking Part 1, 2, & 3 Evaluation (5 times/month)
Instant IELTS Writing Task 1 & 2 Essay Generator (2 times/month)
500+ Dictation & Shadowing Exercises
100+ Pronunciation Exercises
Flashcards
Other Advanced Tools

Premium

For those serious about advancing their English proficiency, and for IELTS candidates aspiring to boost their band score by 1-2 points (especially in writing & speaking) in just 30 days or less

What's included on Premium
Save Your IELTS Test Progress
Unlock All Courses & IELTS Tests
Unlimited AI Conversations
Unlimited AI Writing Enhancement Exercises
Unlimited IELTS Writing Task 1 & 2 Evaluation
Unlimited IELTS Speaking Part 1, 2, & 3 Evaluation
Checked Answers Will Not Be Published
Unlimited IELTS Writing Task 1 & 2 Essay Generator
Unlimited IELTS Speaking Part 1, 2, & 3 Sample Generator
Unlimited Usage Of Advanced Tools
Priority Support within 24h (12-month plan only)

Due to the nature of our service and the provided free trials, payments are non-refundable.
Nếu bạn là người Việt Nam và không có hoặc không muốn trả bằng credit/debit cards, bạn có thể thanh toán bằng phương thức chuyển khoản:



Chọn gói:
459,000₫ 347,000 ₫ cho gói 1 tháng (chỉ 11,567₫/ngày)
1,359,000₫ 797,000 ₫ cho gói 3 tháng (chỉ 8,856₫/ngày)
2,699,000₫ 1,367,000 ₫ cho gói 6 tháng (chỉ 7,594₫/ngày)
5,399,000₫ 1,997,000 ₫ cho gói 12 tháng (chỉ 5,547₫/ngày)


Sau khi chuyển khoản, vui lòng đợi trình duyệt tự động điều hướng bạn trở lại Engnovate và bạn sẽ ngay lập tức nhận được mã kích hoạt tài khoản premium.
Nếu có lỗi xảy ra, bạn có thể liên hệ với team thông qua một trong các phương thức: email đến helloengnovate@gmail.com hoặc nhắn tin qua facebook.com/engnovate.
Vì toàn bộ công cụ trên website đều có thể sử dụng thử miễn phí, Engnovate không hỗ trợ hoàn tiền.