The provided pie charts delineate the percentage of visitors who rated the service at Parkway hotel with five different levels of feedback in 2005 and 2010.
It is discernible from the chart that while the percentage of visitors giving excellent and good reviews saw an upward trend, the opposite was true for that of satisfactory, poor and very poor reviews. Notably, the highest figure was recorded in the percentage of satisfactory in 2005, it was overtaken by that of good one 5 years later. One of the most remarkable changes was witnessed in the proportion of satisfactory reviews, which was the highest figure with 45%, much higher than that of in 2010, stood at 17%. While the percentage of visitors who considered the service very good decreased from 15% initially to only 4% in 2010. The figure of poor feedback mirrors this pattern, with the decline of 9%.
Looking at the remaining of the chart, we can see there is somewhat different. Staring at 5% of the percentage of visitors considering review on the hotel’s service, this figure then surged significantly to 28%. Additionally, good review account for more than a tenth of chart in 2005 compared to 39% in 2010, which is the highest figure in this timeframe.
