Band 8+: Writing Task 1 You should spend about 20 minutes on this task. There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do You do NOT need to write any addresses. Begin your letter as follows: Dear ..........., You should write at least 150 words.

Dear Mr. Tom,

I hope this letter finds you well. I am writing to express my disappointment with the unreliable route schedule over the past two weeks. I specifically refer to route 5T, which runs from downtown to 52 Ave street.

Unfortunately, the bus has often been late compared to the schedule provided in the application. For instance, last Monday, I saw that it was supposed to arrive at Genty bus station at 5:00 PM according to the app, but I waited for 5 minutes before it finally arrived.

My school is far from my house, and I take the bus every day. If the bus is late, I cannot get to school on time, which causes me to miss my lessons.

I kindly request that this issue be addressed as soon as possible. I would really appreciate your prompt attention to this matter.

I look forward to your positive response.

Sincerely,

John Nguyen