Band 9: You subscribed to a new internet service plan a few weeks ago, but you are experiencing slow internet speeds and unreliable service. Write a letter to the internet service provider complaining about the poor service. You should include details about: - the details of your internet plan and when you subscribed - describe the problems you are experiencing with the service - what steps you want the provider to take to fix the problem.

Dear Sir or Madam,

I am writing to complain about the unreliable home internet service that I have been using for the past few months. I subscribed to your service in November 2025, and since then I have experienced frequent connection problems.

The internet connection often becomes very slow or completely disconnected, especially in the evening between 7 p.m. and 11 p.m. This happens several times a week and sometimes even daily. As I use the internet for online classes and work, these disruptions have caused serious inconvenience and affected my productivity.

I would like you to investigate this issue as soon as possible and provide a permanent solution. I expect either an improvement in the service quality or compensation for the inconvenience caused. If the problem continues, I may consider switching to another service provider.

Thank you for your attention. I look forward to your prompt response.

Yours faithfully,

Nursyida Alfiani