Letter

Band 5+: you and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter, - give details of the things that were unsatisfactory - explain the reactions of the members of your family - ask the manager what he/she is going to do about the situation

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Dear Sir or Madam,

I am writing this letter to express my dissanfication regarding the apartment which my friends rented for staying during our holiday trip near sea beach at cox’s bazar.

I am extremely disappointed to share a few basic things were not in service, Firstly the Air Conditional was not in a good conditions it was not cooling properly. Secondly, the apartment was totally different than what we book for our holiday. Moreover, the window curtain was broke, which created an unexpected situation the master bedroom was visible to it and everything could be seen from outside.

In addition, My father had a bad headache after long drive. He was very upset with this bad experience. My mother was very Unhappy that she informed me to leave your residence immediately. I tried to reach you office about this matter but there was no positive response.

Therefore, I kindly request you to insurance this matter and take affirmative action. It is our expectation that you should amuse compensation for our struggle or any other compensating measure you find suitable.

Thank you for your time. I hope this issue will be resolved promptly.

Yours Faithfully

Word Count: 195

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Overall Band Score

5.5

(+/- 0.5)

Vocabulary Complexity:
C1 - Intricate
Strive to incorporate even richer and more precise language.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter adequately addresses the task by detailing the unsatisfactory aspects of the rented apartment, explaining the family's reactions, and asking about the manager's intended actions. There are some minor lapses in providing specific details and elaborating on the impact of each issue. To improve, provide more specific details about the problems encountered and ensure a consistently formal tone throughout the letter.

Coherence & Cohesion

The letter's organization is somewhat clear, but the flow of ideas could be improved. Consider using more effective transitions between paragraphs to enhance coherence. For example, when moving from the description of the apartment's issues to the family's reactions, a clearer link could be established. Also, ensure that each paragraph focuses on a single main idea to improve clarity.

Lexical Resource

The vocabulary used is basic and sometimes inaccurate ('dissanfication,' 'insurance' instead of 'investigate'). Expanding your range of vocabulary and ensuring correct usage would significantly improve this aspect. For instance, instead of 'amuse compensation,' you could use 'offer compensation.'

Grammatical Range & Accuracy

The letter contains several grammatical errors, including incorrect verb tenses, subject-verb agreement issues, and awkward phrasing. For example, 'which my friends rented' should be 'which we rented,' and 'Air Conditional was not in a good conditions' should be 'air conditioner was not in good condition.' Focus on improving sentence structure and accuracy in grammar to enhance clarity and readability.

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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