Letter

Band 5+: You have had a bank account for a few years. Recently you received a letter from the hank stating that your account is $240 overdrawn and that you will he charged $70 which will be taken directly from your account. You know that this information is incorrect. Write a letter to the bank. Explain what has happened and say what you would like them to do about it.

See all user-written answers on this topic

Skyrocket your IELTS band score by 1-2 points in under a month with our premium plan!

Note: Both the topic and the answer were created by one of our users.

Dear Bank Manager,

I am writing the letter regarding the letter that I have received on May 19th, which stated that i have overwithdrawn $240 and for that you will charged $70, which will directly deducted from your account. However, i would like to say the statement was not fully correct.

Furthermore, i am the loyal customer at your bank(ac no. -xxxx890) for several years and always maintained positive balance. Moreover, my device was been hacked yesterday and all the bank details was in that gadget. so, they misused the information and withdrawn $240. When this accident happened soon i filed a complaint to cyber security for further investigation and when i get money back i will payoff to bank.

Therefore, i request you not to charged $70 because of this accident and as i know that your bank has provided excellent service to me for several years.

I look forward to your prompt response and a swift resolution to this matter.

Your faithfully,

John Smith

Word Count: 166

Check Your Answer On This Topic?

Check My Answer

Generate A Band-9 Sample Answer?

Generate A Sample

Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter adequately addresses the task by explaining the situation and requesting a resolution. However, the explanation of the events could be clearer and more detailed. To improve, provide specific dates and times related to the hacking incident and the filing of the complaint. Also, consider including a reference number for the cyber security complaint. While the tone is polite, strengthening the request for the bank to waive the fee with a more compelling argument could enhance the letter's effectiveness.

Coherence & Cohesion

The letter is generally understandable, but the organization could be improved. Consider structuring the letter with a clearer introduction, body paragraphs explaining the situation and the actions taken, and a concluding paragraph stating the desired resolution. Using more formal connectors and transitional phrases would also enhance the flow.

Lexical Resource

The vocabulary is adequate for the task, but there's room for improvement. Using more precise and varied vocabulary related to banking and security issues would make the letter more effective. For example, instead of 'accident,' you could use 'unauthorized transaction' or 'security breach.'

Grammatical Range & Accuracy

The letter contains several grammatical errors that affect clarity. Focus on improving sentence structure, verb tense consistency, and correct use of articles and prepositions. Pay attention to subject-verb agreement and avoid run-on sentences. Proofreading carefully before submitting would help catch these errors.

Answers On The Same Topic:

See All

Letter to a couple telling them you are interested in a teaching of your language job offer for their children

Dear Mr and Mrs Smith, I am writing this letter as regards your advertisement , where you stated that you needed someone to teach your children the Yoruba language for a year in Australia. I am qualified for this position because I studied Yoruba Language at the Universitiy for a duration of 4 years and […]

Band 5+

write a letter to the gym manager in your letter explain why you join the gym describe the problem you experienced ask for a solution or refund

Dear Gym Manager, I hope you are doing well. I am writing you to express my dissatisfaction with my recent membership at your centre. I enrolled in your gym last month to incorporate rgular cardiovascular workouts into my routine, cut my viceral fat from the body and to improve physical fitness. Unfortunately, I am experiencing […]

Band 5+

See All

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Other Topics:

You have recently started work in a new company. Write a letter to an English-speaking friend. In your letter, - Explain why you changed jobs. - Describe your new job. - Tell him / her your other news.

On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of the lost item. Write a letter to the insurance manager. In your letter: - describe the item you lost - explain how you lost it - tell the insurance company what you would like them to do

You have recently started work in a new company. Write a letter to an English-speaking friend. In your letter, - Explain why you changed jobs. - Describe your new job. - Tell him / her your other news.

Letter to a couple telling them you are interested in a teaching of your language job offer for their children

write a letter to the gym manager in your letter explain why you join the gym describe the problem you experienced ask for a solution or refund

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Other Topics:

Plans & Pricing

Free

Premium