Band 6: The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. (User-Written IELTS Writing Task 1 Sample)

From the chart above, we can clearly see that the data shows a significant improvement in customer satisfaction over the five-year period, and then I break them into 3 key observation as I summarize bellow.

• Increase in Positive Feedback: The percentage of guests rating our customer service as “Excellent” increased from 5% in 2005 to 28% in 2010. Similarly, the “Good” ratings increased from 14% to 39%.

* Decrease in Neutral Feedback: The “Satisfactory” ratings decreased from 45% in 2005 to 17% in 2010, indicating a shift from average satisfaction to higher levels of contentment among guests.

* Decrease in Negative Feedback: The combined percentage of “Poor” and “Very Poor” ratings decreased from 36% in 2005 to 16% in 2010. Specifically, “Poor” ratings dropped from 21% to 12%, and “Very Poor” ratings dropped from 15% to 4%.

The data clearly indicates that Park Hotel has made a good improvement in customer service between 2005 and 2010. The increased positive feedback and decreased negative feedback suggest that the efforts made to enhance customer service have been successful. Therefore, I may suggest that we should continue the practices and improvements of our customer services that led to the increased positive feedback.

Answers On The Same Topic:

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

The pie chart illustrates the findings from a survey conducted among visitors of Parkway Hotel, revealing their evaluations of the hotel’s customer service from 2005 to 2010. The survey categorized customer service ratings into excellent, good, poor, very poor, and satisfactory. Overall, customer satisfaction showed a remarkable increase from 2005 to 2010. While most hotel […]

Band 9

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

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Band 8+

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

These pie charts compare customer service ratings at Parkway Hotel in 2005 and 2010. The data reveals a significant improvement in overall customer satisfaction over the five-year period. Notably, the percentage of guests rating the hotel’s service as “Excellent” or “Good” increased by 25% between the two years. Conversely, “Poor” and “Very Poor” ratings decreased […]

Band 9

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

The pie charts illustrate outcomes of conducted survey from 100 visitors about the service of Parkway hotel over 5 years. Overall, it is clear that the responses about hotel’s customer service saw significant changes over the years on positive side, in 2005 almost half of questioned people found parkway hotel system service as a satisfactory, […]

Band 5+

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

the pie charts illustrate the proportion of five different levels of rating given by the customers on Parkway Hotel’s customer service. Overall, it is evident that there was a significant upward trend in the proportion of visitors who rated customer service as excellent and good between 2005 and 2010. While the figure for customer service […]

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Band 6+: The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

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Answers On The Same Topic:

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

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The charts give data on the proportion of time and the places people of different age groups in the country of Fantasia spend and go for information on a weekly basis.

The charts give data on the proportion of time and the places people of different age groups in the country of Fantasia spend and go for information on a weekly basis.

The charts below show information on residential water use in 1988 and 2008.

The pie charts below show the average household expenditures in Japan and Malaysia in the year 2010. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

Check Your Answer On This Topic?

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