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Letter

Band 8+: Write a letter to a company asking for a refund for something you bought from them online. In your letter include: what did you buy? what the problem is? why do you want a refund?

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Dear Sir or Madam,

I am writing to you to request a refund for my recent payment for my last purchase from your online website. Let me elaborate further.

Yesterday, while visiting your website, I decided to buy a watch from your website for my wife. But I did not pay attention to the price exactly, so I made a mistake about that. It was $500, while I had assumed that it was $50. Unfortunately, my budget is tight this month, or dare I say, my credit will be affected if you do not refund my money. I hope you understand my situation. Your favor will be greatly appreciated, and I will also write my best review on your website in the customer comments.

Thus, I request that you refund my money. On your website, I did not see any option for canceling. Moreover, I did not see any policy about cancellation. Anyway, there must be a way that you can return my money.

I look forward to your response.

Ali

Word Count: 171

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Overall Band Score

8.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

website: 5

refund: 3

Try using synonyms for the above words

Task Response

The letter effectively addresses all aspects of the task, providing clear details about the purchase, the problem, and the reason for the refund request.

Coherence & Cohesion

The letter is well-organized and easy to follow. The paragraphs flow logically, and the ideas are connected smoothly.

Lexical Resource

The letter demonstrates a good range of vocabulary, using words like 'elaborate', 'budget', and 'favor' appropriately.

Grammatical Range & Accuracy

The letter is grammatically accurate and uses a variety of sentence structures effectively.

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